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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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January 31, 2024

Team always goes above and beyond to accommodate schedules, truck needs and loaners or other accommodations to give top notch service. More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
Feb 26, 2024 -

Huntley Ford responded

Thank you for your business and your kind words! We think of every customer as a Huntley Ford VIP! Hope to see you back at our quick lane tire and auto center for any routine auto maintenance in the future!

December 26, 2023

This is hands down the best dealership service department I have ever visited!! Thank you Tim/Roland and your team!! More

by m8082908
Recommend Dealer
Yes
Employees Worked With
Tim/Roland
December 23, 2023

I will Never buy a car from anywhere else! ! Huntley Ford is the absolute best.. I had a very nice and informative conversation with Willie... And went back and spoke with service manager Rolan More

by manicronW
Recommend Dealer
Yes
Employees Worked With
Willie in sales/ Roland in Service
December 15, 2023

Always the best. Attentive and knowledgeable. And services are done at a fair price every time. More

by bassn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Was told a simple oil change in the "Quick Lane" would take two hours, which was fine, except then the two hours turned into six. No one contacted me after two hours to tell me it was going to take much l More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
December 11, 2023

I was satisfied with their service and communications. I would highly recommend Huntley Ford to others. More

by thanasis.konstas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon at service counter was excellent and Brian my mechanic followed through as promised.
December 06, 2023

Staff is very friendly and keeps us informed about the work that is being done. Very nice waiting area. Prices are very reasonable. More

by Jeffbarb2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

I’ve never had an issue in the quick lane. Always have been informed of actual wait time , no lies. More

by HappyF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

I absolutely love the service staff here. . Huge turn around from the old ownership.. I know there are other Nissan dealers in the area but if anyone asks me.. My only rec is to come see Rola More

by karatekidexpert80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Burke
November 16, 2023

Extremely customer service oriented and trustworthy of work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Wh More

by Ford23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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