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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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December 06, 2023

Staff is very friendly and keeps us informed about the work that is being done. Very nice waiting area. Prices are very reasonable. More

by Jeffbarb2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

I’ve never had an issue in the quick lane. Always have been informed of actual wait time , no lies. More

by HappyF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

I absolutely love the service staff here. . Huge turn around from the old ownership.. I know there are other Nissan dealers in the area but if anyone asks me.. My only rec is to come see Rola More

by karatekidexpert80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Burke
November 16, 2023

Extremely customer service oriented and trustworthy of work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Wh More

by Ford23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
November 07, 2023

The staff at Huntley Ford were very professional and knowledgeable. They answered all my questions. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

My experience at Huntley Ford was great thanks to the service advisor Adam I worked with. More

by lovensunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
October 14, 2023

I was looking to sell my car to a family friend and worked with Brandon from the service team. He made sure my car was handled properly and quickly. More

by danni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 27, 2023

Had a great experience. Roland and the service team were very helpful. Before I knew it my car was back to working great. More

by Jes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
September 20, 2023

wanted to add Service Advisor. sHe was very professional explaining the service issues about my car. Isabella was very efficient in getting my car processed and getting the car i More

by rainbow_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
September 19, 2023

Waited 3 hours for an oil change. My wait time was not communicated before my car was taken into the shop. There was not another car in line ahead of me except a few people that were More

by Rachel B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Becky Barruss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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