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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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November 21, 2024

Service was good. Everyone was very professional. I would not hesitate to any of my family and friends More

by Ptmary71@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

They fixed the problem cause by the brake job they did on the rear brakes More

by russelle1576
Recommend Dealer
Yes
Employees Worked With
Randy
November 21, 2024

Really like the service department at Huntley Ford. I have been working with Rudy the last few years and he is helping me keep my 10 year old vehicle in good running condition. Highly recommend. More

by mcquillanperdzock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
November 19, 2024

Made an appointment to have an oil change and have them check what I thought was a dash warning light, after looking it up on-line, that turned out to be just an “activation” light. They were eager to get More

by Skirp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rudy
November 12, 2024

Very professional and customer friendly dealership. Have been coming here 18 years. Always give estimate of cost. They have shuttle car service as well. Always have a positive experience here. Very com More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Galen
November 11, 2024

I took my car in at the appointment for routine service and warranty work. Austin got right to us to sign the car in and make notes. We left and got a call that the car was ready; in a very respectable t More

by bavumaat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 01, 2024

When I originally phoned the Service Dept. for a transmission flush on my 2010 Ford Fusion that had 125,000 miles, I was directed to Quick Service. When I requested the same, Quick referred me More

by moardaokyrdrdaepmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
October 26, 2024

Got their early, took me right away and was out in 1 hour for my oil change. More

by Babartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
October 23, 2024

Great service. Very professional and friendly. I was kept up to date on service from start to finish. More

by sarahmccarthy8874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Suggesting services that were not needed. Had my coolant changed at another dealer in spring and it's clean. Tried to sell me on a coolant change because it was 'dirty'. Also tried to sel More

by brinkman.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service waiting area
1
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