Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had a recall that needed to be performed on my 2016 Ford Focus and this Dealer did an amazing job. I had an engine fail due to failed oil pump and it was 2 years prior to the recall. Heather Olsen then Ford Focus and this Dealer did an amazing job. I had an engine fail due to failed oil pump and it was 2 years prior to the recall. Heather Olsen then Service Advisor helped me to process the reimbursement for Ford Motor company. The dealer also recalled the oil pump that was in the replaced engine. Thanks for all your help and professionalism. More
I pulled up to the building that said quicklane pull inside. A nice guy in dress pants and shirt greeted me and told me to wait for service. I appreciated his assistance. inside. A nice guy in dress pants and shirt greeted me and told me to wait for service. I appreciated his assistance. More
The staff is courteous and friendly. Overall the service was great, however when I got in the car, the cover on the steering wheel did smell like it had been in the shop - as if whomever Overall the service was great, however when I got in the car, the cover on the steering wheel did smell like it had been in the shop - as if whomever worked on the car wasn't wearing gloves or didn't take them off when they were finished and drove the car out. More
TOP NOTCH MECHANICS VERY HELPFUL BRYANT TECH AND ALL OTHERS VERY PROFESSIONAL,,,,, VERY EXPERIENCED TECH FOR SURE THANK YOU VERY MUCH AND RUDY SERVICE ADVISOR AS WELL TAKE CARE OTHERS VERY PROFESSIONAL,,,,, VERY EXPERIENCED TECH FOR SURE THANK YOU VERY MUCH AND RUDY SERVICE ADVISOR AS WELL TAKE CARE More
The service on my daughter's car was excellent. They correctly diagnosed an engine issue and repaired it. Shortly after we got it home, another issue popped up. They took the car in and looked at i They correctly diagnosed an engine issue and repaired it. Shortly after we got it home, another issue popped up. They took the car in and looked at it again… completely free of charge… Diagnosed a slightly different issue, only charged me the basic fees, and actually apologized for not catching it the first time. The service and support was exceptional and I felt good about the entire interaction. They took great care of us. I don't know the name of the mechanic, but Josh was our service rep. He could not be nicer and spent a lot of time explaining a fairly complex engine issue. Five stars, 10 out of 10, whatever rating scale you use, they did great work for us and the service could not have been better. More
Rudy helped me tremendously with figuring out what was wrong with my infotainment system on my Ford Escape. Works like a charm after an update! Thanks so much! wrong with my infotainment system on my Ford Escape. Works like a charm after an update! Thanks so much! More
From Steven my service advisor to James the service manager and the service technician, these guys rock!! They were very instrumental in helping me get my 2021 Explorer repaired and under warranty! Ste manager and the service technician, these guys rock!! They were very instrumental in helping me get my 2021 Explorer repaired and under warranty! Steven also helped me to explain how my car works! These guys deserve a shout out and a raise!!! Thanks guys!!! As long as you guys are still working there, i will keep coming back!!!! More
At the dealership, my sales manager recommended I take the Bronco Sport off-road for a test drive. We drove it on a nearby dirt road with inclines. He demonstrated the all-wheel drive capabilities and gav the Bronco Sport off-road for a test drive. We drove it on a nearby dirt road with inclines. He demonstrated the all-wheel drive capabilities and gave tips for fuel-efficient city driving. During the inspection, I also noticed a weak air conditioner. We called a technician, who refilled the freon in 15 minutes. A month later, they replaced my windshield wipers for free, as they were under warranty. More
I loved the experience! Steven was so helpful with every little detail i needed, and explained everything to me. He made the repair experience good and will be BACK! Thank y Steven was so helpful with every little detail i needed, and explained everything to me. He made the repair experience good and will be BACK! Thank you sooo much More


