Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Thanks to his innovative thinking, Consultant created a parallel test drive system for three identically equipped vehicles, allowing for an objective comparison of the Bronco Sport, Escape, and Edge under parallel test drive system for three identically equipped vehicles, allowing for an objective comparison of the Bronco Sport, Escape, and Edge under identical driving conditions. I was impressed by her personalized approach and commitment to finding original solutions that transformed the ordinary car-buying process into a truly joyful experience. More
When I purchased my new Ford Escape, I was concerned about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the i about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the installation of the standard 360° camera, but he also organized the temporary installation of parking sensors at his own expense while waiting for the necessary parts. This flexibility and willingness to find an individual approach transformed a standard purchase into a premium service experience. More
I decided to buy a new Ford Explorer ST, but I encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reaso encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reasons and found a way to apply several Ford loyalty programs to reduce the final price to a reasonable level. Thanks to this flexible approach, I became the owner of my desired car. More
I never recommend this dealership to anyone very dishonest I drove all the way from Pennsylvania to Chicago almost 800 miles and the weather was really bad still i went there i need a family car an dishonest I drove all the way from Pennsylvania to Chicago almost 800 miles and the weather was really bad still i went there i need a family car and the second rows seats has to be bench seats that is the only reason It was 2024 Chevy Tahoe listed on cars.com for $62997 when I reached there they said everything including the price would be $80000 dollars The car had wringles on the second row seats and the brakes was not good either i ask him if i buy this car can you fix it then he told me i have to comeback here again for that i called them couple of times about the price and the car but they said I come in the dealership we can do something it was a big lie the salesman was Jose Jurado he said the monthly payment will be around 1200 to 1400 dollars i told him i cannot do it then he was showing different cars but i told him i am not interested it was very disappointment i definitely never recommend this dealership to anyone More
I purchased my 2023 Mustang back in Oct 2023 here and love it. I can’t even begin to say enough good things about the Service Department at Huntley Ford, especially Rudy. He has went above and beyond for love it. I can’t even begin to say enough good things about the Service Department at Huntley Ford, especially Rudy. He has went above and beyond for me. With helping me reserve rentals so I could go out of state still and helping me when the rental got a flat tire out of state on the side of the interstate. He kept me updated and if I needed anything from my vehicle (which was often) he never hesitated to help me locate it and have it ready and waiting for me. I can’t recommend Rudy enough. More
I showed up late and they were still willing to see me. After a kind of quick and thorough diagnosis of my vehicle for the problems I discussed over the phone and a few more they found they began to work. After a kind of quick and thorough diagnosis of my vehicle for the problems I discussed over the phone and a few more they found they began to work. They had all the parts right on hand no waiting for parts was very nice so I let them service the whole list the stuff I wanted done and stuff they found that I didn't even know like an airbag recall. They really take care of you at Huntley Ford the waiting room was great and comfortable and they even offered me a ride to anywhere in the area had I had other plans for that day. Thank you for fixing my Escape. More
Service department deserves more than 5 stars. Very knowledgeable and personable. I was greeted by Karina who remembered my name. Steven was my advisor who answered all questions. My Explorer is a Very knowledgeable and personable. I was greeted by Karina who remembered my name. Steven was my advisor who answered all questions. My Explorer is a 2009 and this service department keeps it going. This awesome service department will eventually make a sale for the sales department. More
Dropped off my vehicle for repairs, got a loaner vehicle since it would be a few days. Rudy kept me updated with text messages. cleaned vehicle after service. Thanks Rudy. since it would be a few days. Rudy kept me updated with text messages. cleaned vehicle after service. Thanks Rudy. More
The service was quick and thorough. Options were presented for a rattling noise to save money. Brakes were seen to be very worn and were replaced in a quickly with available parts. Options were presented for a rattling noise to save money. Brakes were seen to be very worn and were replaced in a quickly with available parts. More
My service advisor Heather has maintained effective communication and has been proactive in keeping me updated whenever I have taken in my Escape for service. She allows me to send texts to a number th communication and has been proactive in keeping me updated whenever I have taken in my Escape for service. She allows me to send texts to a number that actually has a human providing responses. By giving me the opportunity to send queries in real time, I can leave the dealership and attend to other matters nearby, freeing me from having to remain on site at all times when getting my vehicle serviced. I much prefer Huntley Ford to other car dealerships I have used in the past. More


