Huntley Ford

Service dept and part dept is always doing a great job. They do great work and great customer service. They do great work and great customer service. More

Horrible customer service. Completion estimates aren’t even remotely close to when work gets done. Can’t speak to service desk (on hold for multiple hours). Incompetent staff Completion estimates aren’t even remotely close to when work gets done. Can’t speak to service desk (on hold for multiple hours). Incompetent staff More

Worst experience. Sales rep didn’t know a thing about the vehicle I bought. The dealership put ONE brand new tire on an AWD vehicle which you cannot do. All tires have Sales rep didn’t know a thing about the vehicle I bought. The dealership put ONE brand new tire on an AWD vehicle which you cannot do. All tires have to be within 2/32 of eachother. But the rep was persistent it was a rwd vehicle with 4wd which he was wrong. I pointed out the other worn tires where he proceeded to take forever to get a tire gauge in which he overstated the tread depth so I could only get one tire free of charge. I went home and checked the tires with my gauge and was immediately ticked off. They also didn’t beat the rate I had stated I was approved with my bank at 7% and they gave me 9.2%. The finance guy wouldn’t stop trying to sell the bumper to bumper crap I told him about 15 times NO. As soon as I measured the tread depth I called where it took 2 weeks of Calling leaving messages and NOT A SINGLE call back from any manager as I had requested atleast 7 times. It wasnt until I showed up there I got to talk to a low level manager. I had to kick out 800 dollars on car I’ve had for 2 weeks for two new tires that should have been replaced by the dealer CORRECTLY in the first place. This is hands down the WORST dealership I’ve ever dealt with and I would never and will never buy a vehicle from this place. I’d suggest searching ANYWHERE else. Please dont give this dealership your money. More

We were looking st a truck that was priced well at $43327 when they ran our numbers so we could see payment price the total outage door was Over $65000. The fees are insane. I have never heard of there bei when they ran our numbers so we could see payment price the total outage door was Over $65000. The fees are insane. I have never heard of there being $22000 worth of fees. This dealership is a scam!!! More

They made everything easy, and the oil change was quick. They also respond when I have a question. They also respond when I have a question. More

I arranged a test drive and verified three times that the car was ready for a test drive. I tell them I'm driving 70 miles to come see this car. When I get there. There is no car. They lie about the car not car was ready for a test drive. I tell them I'm driving 70 miles to come see this car. When I get there. There is no car. They lie about the car not being drivable that is unsafe and then that they can't even show it to me that it's in the shop. Totally a bait and switch situation. It should be illegal More

Moe was amazing! I had negative equity on my trade & him and the managers worked with me & got me out of it to a new vehicle! highly recommend. I had negative equity on my trade & him and the managers worked with me & got me out of it to a new vehicle! highly recommend. More

have purchased from Mohammad. Just an amazing experience from a car dealership. Very appreciative, attentive and care about the customer. The kindness and straight forward approa Just an amazing experience from a car dealership. Very appreciative, attentive and care about the customer. The kindness and straight forward approach they have is unprecedented! Will buy my cars from there as long as it stays how it is, the best dealership within 100 miles from here for sure. More

I bought my 2016 Edge from Huntley ford. Dealer that truly appreciate and care about their customers! They always go above and beyond to make sure everything is just right! I will definitely Dealer that truly appreciate and care about their customers! They always go above and beyond to make sure everything is just right! I will definitely be purchasing and servicing my vehicles there from here on out! Mohammad from sales was great! More

Called to inquire on a used truck they had listed on their website. Was told that it was still available, had been purchased at an auction, and had passed with flying colors their "rigorous inspection." their website. Was told that it was still available, had been purchased at an auction, and had passed with flying colors their "rigorous inspection." Scheduled a test drive and when we were half way there (we live an hour away), got another call that this truck was now no longer available for sale due to it having a faulty suspension and sunroof leak. How did this pass their inspection? They then proceeded to tell us to still come out as they had the biggest selection of Ford trucks anywhere. Why would we give our business to them, when we were lied to? Also, the truck is still listed on their website as available. Talk about a bait and switch. More