Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent customer service! will be serving my car here from now on! Love how great it feels, thank you Brandon in the service team. will be serving my car here from now on! Love how great it feels, thank you Brandon in the service team. More
Drove 3. 5 hours to deal in a truck that had listed in the internet for $32,000. Truck wasn’t cleaned out. Had donut wrappers in console. Cracked windshield 5 hours to deal in a truck that had listed in the internet for $32,000. Truck wasn’t cleaned out. Had donut wrappers in console. Cracked windshield. And then started their pricing at $46,000. Turned around and walked out More
Sales were not pushy but instead extremely kind and personable. Very accommodating to all my requests. Second car I’ve bought there! Thank you Tommy personable. Very accommodating to all my requests. Second car I’ve bought there! Thank you Tommy More
I just had the pleasure of being assisted by Adam over at Huntley’s Quick Lanes department. Upon leaving I felt as if I had learned more about my car and was assured the work completed was necessary for the Huntley’s Quick Lanes department. Upon leaving I felt as if I had learned more about my car and was assured the work completed was necessary for the functionality of my car. Throughout my time there I was treated with respect and honesty which goes a long way especially in auto-motives! Thank you Adam for the customer service! More
Beware if you are buying from out-of-state. I noticed that they had underpaid Indiana sales tax but charged me the correct amount. I called them about 2 months after buying the car and they i I noticed that they had underpaid Indiana sales tax but charged me the correct amount. I called them about 2 months after buying the car and they initially explained that the amount always is different "because they are a reciprocal state with IL" - which was irrelevant but many people may just accept. When they realized that I knew they were wrong they told me that they owed me over $500 for both overcharged sales tax and License & Title fees and would overnight me a check. It was clear to me that they were not intending to contact me or send me a check until they realized that I knew the facts. The amount that they charge you for sales tax should be the same amount that your home state receives from them so check that when you register your vehicle. Otherwise the experience was pretty professional and the car itself was great. More
pete p was very helpful. 5 stars!!!! biggest selection in the area. any truck you want, they got 5 stars!!!! biggest selection in the area. any truck you want, they got More
i really enjoyed my time at this dealership. they treat everyone very well and have the so many vehicles to choose from. Peter Pan went out of his way to get me taken care of. they treat everyone very well and have the so many vehicles to choose from. Peter Pan went out of his way to get me taken care of. More
Horrible service! We were purchasing Tesla and Joon Choi was our sale agent. They are trying to fool you on everything! Our agreed trade in price with Joon for Mercede We were purchasing Tesla and Joon Choi was our sale agent. They are trying to fool you on everything! Our agreed trade in price with Joon for Mercedes was 9,500$ but in contract than they count it only as 4,500$ trade in value and when you have 4month old baby on hands and trying to finish buying process as soon as possible you don't pay attention and taking word of the salesman .Price for the warranty they IMPOSE is triple over market price. We purchased Tesla on 06/01/23 and were told it is in Tesla service just for minor repairs for few days and is in perfect condition.Then that car has couple of small scratches and they will fix it in a few days,then they waiting on few clips for bumper,then they waiting for bumper.We were getting lots of promises that it is going to be ready by the end of the week then by next week and so on…It’s been a month and after that fit and finish of the work they have done is ridiculously bad.And after all of this Salesman(Joon Choi) said I shouldn’t use word perfect!Never Ever again!Do not recommend to anyone. Avoid this dealership any way! More