Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I walked not knowing what I was doing and Luis V. help me with the whole process and made it very easy for me. I will send all my folks to Luis V. from now on...Thank you Huntley Ford! help me with the whole process and made it very easy for me. I will send all my folks to Luis V. from now on...Thank you Huntley Ford! More
Rudy in service was very helpful He took the time to explain what needed to be done Car was finished when promised and we are very pleased with service and quality. explain what needed to be done Car was finished when promised and we are very pleased with service and quality. More
I called in trying to buy a car from out of state. I was told no initially that they would not sell me a car out of state. Then I called back again and was told they would would need to ask their mana I was told no initially that they would not sell me a car out of state. Then I called back again and was told they would would need to ask their manager but only if I was ready to purchase. I told them I was and would wait for a call back with the managers approval and videos of the wear and tear on the interior. I never received a call back so I filled out another form on Cars.com and another sales person called me back. I asked her the same questions that I wanted detailed videos of the interior of the common wear an tear on the car. I explained I was fine with normal wear but wanted to know it before I purchased. They told me they were extremely busy and the largest Ford dealer in the state, so it would take some time to get back to me. Again, no call back, so I called back a week later asking for an update and was told they would get it to me again after explaining to me how busy they were. Now almost two weeks since my original request, I got a call back. Victoria was the sales person this time and she told me they could not do customer videos and again they are extremely busy. Then when I told her just to forget about it, she told me that she could do the video. I realized then that I was doing business with the wrong Ford dealership. So instead of buying a 61K car, I decided to go buy the 100K Escalade since they have been providing me great customer service. If your looking to be treated like a sale and not like a person, this is the perfect dealership for you. I myself can't believe Ford would allow this type of service. More
This was the easiest dealership I have worked with. I was in and out in 2 1/2 hours. Tommy was efficient but also made sure that everything was covered at the best price in town. I recommended anyone t I was in and out in 2 1/2 hours. Tommy was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Tommy! I had a great experience at Huntleyford. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. I was looking for a pre owned vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. Thank you Tommy 1 More
Tommy is a superstar. He is really showing great customer service and continues too even though our truck is still having a gliche. You have a lifetime customer with u He is really showing great customer service and continues too even though our truck is still having a gliche. You have a lifetime customer with u More
Mike was great to work with, very knowledgeable. loveour mustang convertible, he helped close the deal. loveour mustang convertible, he helped close the deal. More
Luis V. Is the one you definitely want to work with if you are a serious buyer and if you are looking for the best deal in town. See Luis V. at Huntley Ford Is the one you definitely want to work with if you are a serious buyer and if you are looking for the best deal in town. See Luis V. at Huntley Ford and you'll definitely be driving out of the dealer in your new car or truck! More