Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I typically don't do reviews on Google at all! But I recently purchased my technically first( second) car from Huntley Ford and was referred to Tommy. When I tell you he went above and beyond to f But I recently purchased my technically first( second) car from Huntley Ford and was referred to Tommy. When I tell you he went above and beyond to find the perfect car for ME, that I will feel comfortable in, and has been helpful with me getting to learn my new vehicle! He is patient and a very kind trust worthy dealer. Thank you for making my experience with my new vehicle a good one Tommy!!! If you go to Huntley Ford, definitely ask for Tommy! More
I took my Escape into the Quicklane recently. Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me whe Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me when it was done. Very helpful. I didn't have to sit there a couple hours, was able to go home and get some work done. Thank you Galen! More
Worst experience ever! Apparently the call center is told to lure customers in saying whatever it takes to get them in while the salesman have no clue what customers are b Apparently the call center is told to lure customers in saying whatever it takes to get them in while the salesman have no clue what customers are being told. There’s no way to talk to Abe the general manager…even when I came back in person. Told the vehicle I wanted to look at was in pieces but then it was suddenly available. Shady people working there. Stay away! More
The sales guy was good, the sales manager, no so much. Having issues with car, support was bad. Would not recommend to anyone. Dealerships keeps posting their own positive review as me.... They also will Having issues with car, support was bad. Would not recommend to anyone. Dealerships keeps posting their own positive review as me.... They also will not call me back to get issues resolved. More
Joe went above and beyond to ensure that our needs were not only met but exceeded. He took the time to truly understand what we were looking for in a vehicle and worked tirelessly to find the right truck. not only met but exceeded. He took the time to truly understand what we were looking for in a vehicle and worked tirelessly to find the right truck. Throughout the entire process, Joe kept us informed every step of the way, providing updates on the progress and making sure we were always in the loop. His attention to detail made the truck-buying experience enjoyable. Thank you Joe! More
Recently had a great experience with Huntley Ford. Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed ca Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed came out with a van and did the recall right in my garage. Super easy and I didn't have to wait any time at the dealership. Will definitely use this service again. More
Rudy in service was great. Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! More
It was a very lucky day for me when I contacted Joon. at Huntley Ford to look at a truck. Although I did not buy that truck I drove off the lot the next day with a great truck. Joon was professional, fun at Huntley Ford to look at a truck. Although I did not buy that truck I drove off the lot the next day with a great truck. Joon was professional, funny, honest and helpful. Every staff member was friendly and wanting to help. On a scale from 1 to 10 everyone gets a ten. Well done Huntley Ford. You will be highly recommended. More
Galen in the Quicklane was awesome. Always super friendly and knowledgeable. Went in and got my oil change and tired rotated. They always do a great job in there. Always super friendly and knowledgeable. Went in and got my oil change and tired rotated. They always do a great job in there. More
Corey was great to work with. We knew which vehicle we wanted when we walked in. He let us test drive the same model to be sure we were happy with our choice and then proceeded fo We knew which vehicle we wanted when we walked in. He let us test drive the same model to be sure we were happy with our choice and then proceeded forward with our purchase. They honored the advertised internet price that had brought us in, and didn’t push hard on the extra coverage packages the dealership offers. That is important to me in a salesperson. The finance employee was also very pleasant and easy to work with. Overall a great experience. More