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Huntley Ford

Huntley, IL

4.3
917 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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13900 Automall Dr

Huntley, IL

60142

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Showing 917 reviews

May 17, 2024

I brought my 2024 Maverick in because of some failure codes. Adam was very helpful. He got with Mike in maintenance, and he looked at it and figured out what the issue was. They fixed the one item that w More

by edwinainmcc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam
May 16, 2024

I called early to see if I could just drop my car off and have "The Works" service performed. I let them know I had errands to run, and they could work on the car at their convenience as I did not want to More

by alexanderaddington88
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Galen
May 14, 2024

New Quick Lane service manager (John Losch) was able to get my vehicle turned around quickly even with a couple of lifts being down. Great customer service and fresh hot coffee is always appreciated. More

by bermarionry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
John
May 13, 2024

Abe is a nasty guy. I called to buy a car and have it picked and shipped at my cost. He said "NO! you must come into the dealership" I live 7 hours away and he REFUSED t More

by schneppdesign
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Abe Kittaneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Rudy and Mike are the best. When I was frustrated after an experience with a previous mechanic, Rudy was kind and understanding and went above and beyond to make sure I was take More

by evelynnnesmci
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rudy
May 12, 2024

Brandon's customer service was top tier. He kept me informed on everything my car needed and was speedy getting my oil change done and washed my car, which was an awesome surprise that I re More

by gcordelia104
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon
May 11, 2024

I LOVE this dealership! No B.S. and HONEST with you! Plus they call you with warranty concerns. Isabella called me twice, first time I was busy she left a message, called me More

by ih6252219
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Isabella
May 10, 2024

My experience at Huntley Ford was very good. Work was completed In a timely manner. Isabella kept me informed of progress and took the time to explain the lifetime protection plan to me. When th More

by williegarrison335
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Isabella
May 10, 2024

The Service was quick and excellent. Isabella, the service coordinator was excellent, calling us to let us know the status of the service and offered the valet service to deliver our car More

by mcleodthomasina38
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isabella
May 09, 2024

Outstanding customer service. They picked up our vehicle at my wife's employer and returned when finished. It took longer than they originally anticipated, but provided a loaner f More

by deborahfranklin04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 09, 2024 -

Huntley Ford responded

We appreciate you sharing your experience in our Service center at Old Orchard Nissan. It's validating to our team knowing we are providing this level of service and care to you, our client, as it is our daily goal.

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