Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had a great experience getting a recall fixed and some others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was real others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was really nice! I’m super happy with their work and their facilities. I had some coffee and got work done while I waited. More
I recently brought my Nautilus to Huntley Ford to get an oil change and new tires installed. The process was very efficient from beginning to end. I was promptly greeted when I arrived and Brandon was very oil change and new tires installed. The process was very efficient from beginning to end. I was promptly greeted when I arrived and Brandon was very knowledgeable and friendly. I have used this service department for many years and will continue to do so in the future. Thank you for your professionalism and skill in keeping my vehicles operating in great condition. More
I had a great experience at Huntley Ford recently. I had to have my car towed in because it broke down on the road. Even without an appointment, they were able to fit me in and get me diagnosed by the I had to have my car towed in because it broke down on the road. Even without an appointment, they were able to fit me in and get me diagnosed by the next day. I am all fixed and back out on the road. Thank you Isabella! More
The mobile service tech, Ed is great. He came at the appointment time, did my recall, cleaned up after himself. Very nice and professional. Love this service. He came at the appointment time, did my recall, cleaned up after himself. Very nice and professional. Love this service. More
I took my Escape in for service because of a miss. I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was give I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was given a nice loaner and service took it from there. They kept ne updated on the progress and returned it running like new. Great work from an excellent service team. More
First time visit to dealership for some recall work on our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. I had a need for a part for a door handle too and the service advisor has ordered it. Seems like a great dealership. More
I got 2 flat tires on a Friday afternoon. Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Bran Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Brandon and the rest of the team went WAY above and beyond to arrange for my car to be ready by 6pm. I live outside of their complimentary shuttle service area so they arranged and paid for an Uber to take me home while they worked on it. Lo and behold, it was ready for pickup by 5. This was, hands down, the best experience I've ever had with a dealership or service center. You're in great hands at Huntley Ford. More
Adam in the service department was great. Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all the help. More
Scam artists. Price of vehicle was $29,772. Trade in was 7k and somehow they said the loan amount would be $34,806. No money is owed on my vehicle. Salesman lied m Price of vehicle was $29,772. Trade in was 7k and somehow they said the loan amount would be $34,806. No money is owed on my vehicle. Salesman lied multiple times. He said the truck was at the dealer for a week and a half. I was watching the truck and it was on their lot for 3 months. Which would explain several price drops. Said a Honda was " Certified". Ford dealer cant certify a Honda. Ridgeline also has a recall which makes certification impossible. Another salesman physically threatened a customers's father. The customer was buying a Tesla and i overheard a price descrepancy of 4K. STAY AWAY More
The folks at Huntley Ford are courteous and experienced. If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work, this is exactly what Ford provides. More