Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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got an smazing deal working with rob found me a perfect truck and got it at a great price! truck and got it at a great price! More
Service Manager noted I had open recalls on my 2022 Ford Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and completed the recalls in less than an hour. He was thorough, knowledgeable, friendly and showed great care for my vehicle. I love the mobile remote technician service, my vehicle does not have to be tied up for hours or days to have repairs made. More
Was looking at a car online and confirmed the availability of the vehicle almost ever other day until I was able to drive down since I live 2 hours out of state. Prior to getting on the road and availability of the vehicle almost ever other day until I was able to drive down since I live 2 hours out of state. Prior to getting on the road and heading down, I was affirmed that THE CAR WAS STILL ON THE LOT! Almost 2 hours later, I arrive for my appointment and to my surprise, the car sold 2 days before my arrival. I was told the CDK cyberattack was responsible for the mix up in inventory. Before leaving, I was shown a couple options way out of my explicitly disclosed budget of course. I'm giving a 1 star as the dealer knew what I was looking for/at, knew my budget, and most of all KNEW I was traveling a decent distance from out of state. In my opinion, the CDK outage excuse is weapons grade bullshhhhh given I asked for availability multiple times leading up to my arrival. Unfortunately I can not recommend this dealer. More
We had a recall for my husband’s car Ford Transit 2017. Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this ser Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this service especially the mechanic Adam, he is the best! Thank you so much! More
terrible experience. first salesman Tommy didnt seem to want to spend much time with me as he handed me his car and seemed to want me to leave despite the fact that i wa first salesman Tommy didnt seem to want to spend much time with me as he handed me his car and seemed to want me to leave despite the fact that i was seriously interested in buying the vehicle i test drove. then when i asked him to write it up and he immediately started to add on xx costs and add ons. I left since it was clear he was trying to jack the end cost. i drove 80 miles again 2 days later and requested a different salesman. this time i worked with Christian. he was Worse. constant games trying to add on Bogus charges, fees, add ons. i repeatedly told him i just wanted tax, title, license and final cost. He would leave and not come back and then when he did he would have add on costs in the calc. its obvious every salesman is taught to delay, distract, frustrate, and attempt to decieve customers to get higher end prices. I had brought my 16 yr old son with to drive my car home, cause i seriously planned to buy this vehicle, and even he could easily spot the Lame tactics to scam and decieve. after 1 hr 40 minutes we had enough and left. they are dishonest. buyer beware More
Rudy was very informative throughout the process. He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectiv He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectively. I would recommend to anyone to bring their vehicle in to be services by you. You have gained all future business for my truck. More
Adam, my service rep was incredible, he kept me informed all the way, and was on top of everything...very communicative, excellent. Jack, the mechanic, is the best I have seen. He is the platinum standard f all the way, and was on top of everything...very communicative, excellent. Jack, the mechanic, is the best I have seen. He is the platinum standard for quality work. I will not go anyplace else for service...only Huntley Ford. More
I noticed an undercarriage issue with my F150 I called and was directed to the Quick Lane. I walked in Galen greeted me asked what the problem was. Galen told me it was a simple fix and no charge. It took and was directed to the Quick Lane. I walked in Galen greeted me asked what the problem was. Galen told me it was a simple fix and no charge. It took less than 10 minutes I came back to work and immediately told my staff about the excellent customer service at the Huntley Ford Quick Lane and highly recommended it... in this day and age quality customer service is a must if a business wants me to return and after today l'll be back. Great job Galen!!! More
I had a great experience getting a recall fixed and some others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was real others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was really nice! I’m super happy with their work and their facilities. I had some coffee and got work done while I waited. More