Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Spoke with service advisor Adam in detail about a transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impresse transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impressed with how I was addressed and treated. Exceptional! More
I really appreciated the proactive nature of this team when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult to find time to go into the car shop. Elyn reached out to me as part of the mobile recall team and was able to set up this service at my home. The immense relief I felt knowing that they could come to me and I didn't need to figure out a way to get my car into the shop. Ed was the technician who came to do the repair and he was extremely professional as he took on the repair in my garage during a snow storm no less! Thank you to all involved - this was a very positive experience! More
I had an absolutely dreadful experience with this dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was trying to buy a car from out of state, and they consistently refused to give me a clear price over the phone. They repeatedly insisted that I come into the dealership, which was impossible for me due to my location. To try and make progress, I sent one of my best friends to the dealership on my behalf. Shockingly, even when he arrived in person, they still refused to provide a straight answer about the price. It became abundantly clear that their goal was to lure me into the dealership to eventually hit me with a slew of hidden fees, a tactic I’ve seen mentioned in numerous other reviews now that I look back. Adding insult to injury, I even spoke to a salesperson on the phone who assured me that my friend could come in and finalize the purchase on my behalf. However, when my friend arrived, they refused to honor this agreement and insisted that I had to be there in person. Their behavior was nothing short of unprofessional. They showed no genuine interest in selling the car but seemed more focused on wasting my time and making the process as miserable as possible. If I could leave a zero-star review, I absolutely would. This dealership and its salespeople are the epitome of untrustworthiness and unprofessionalism. Save yourself the headache and steer clear of this place. More
I recently experienced exceptional car maintenance service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair, reflecting their commitment to customer satisfaction. I enthusiastically recommend Huntley For for anyone in need of reliable car maintenance services. Looking forward to my next visit with confidence. All the best to the team! More
Recently moved and needed a new trustworthy spot for servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also very thorough with my request, service needed and inspection as well. Will continue to visit for future services, highly recommended!! More
Out and about, doing errands, we had an emergency issue with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an app with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an appointment). The service personnel were knowledgeable, helpful and courteous. The fix was an easy one, and was done immediately for us. We were thrilled! More
Getting a car is a stressful experience and a bad dealership can make it 10 times worse, but Mohammed K. made this experience as stress free as possible! He was very clear and concise and put my need dealership can make it 10 times worse, but Mohammed K. made this experience as stress free as possible! He was very clear and concise and put my needs first. Thank you! More
Mohammed K. greatly improved my experience at this dealership. I was hesitant to even buy a car but he carefully went through all the steps with me. I am very ha greatly improved my experience at this dealership. I was hesitant to even buy a car but he carefully went through all the steps with me. I am very happy with my purchase. More