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Humes Chrysler Jeep Dodge RAM

Waterford, PA

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586 Reviews

1010 Route 19 N

Waterford, PA

16441

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586 Reviews of Humes Chrysler Jeep Dodge RAM

December 13, 2024

Service shop has improved significantly with focus on customers. For more than 25 years I have given sales staff positive reviews and not so favorable reviews for the service department. It is good to s More

by Cruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clark, Bob Corritore, Brian Stoeger
Dec 17, 2024 -

Humes Chrysler Jeep Dodge RAM responded

Thanks for your feedback, Cruiser! We're thrilled to hear that you’ve noticed our improvements in the service department. Our team is dedicated to enhancing the customer experience, and your long-term support means a lot to us. We look forward to continuing to serve you!

August 16, 2024

I purchased a gorgeous used 2019 Ram and got what I believe is a fantastic value. The truck came with a certified warranty and I did have an exhaust leak and a new battery was needed. I had the great o More

by Jonesbrian275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dorsey, Brian Stoeger
Aug 20, 2024 -

Humes Chrysler Jeep Dodge RAM responded

Brian, thank you for sharing your positive experience with us! We are thrilled to hear that Adam provided exceptional customer service during your recent visit. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Humes for your vehicle needs!

August 05, 2023

Joe was a pleasure to work with but the pink pants and arrogance of the manager cost the sale for me. The used truck I was after had more issues we found than was listed and in the end we walked over $600 More

by Jim
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Pink panther manager, Joe Leone
Aug 08, 2023 -

Humes Chrysler Jeep Dodge RAM responded

Jim, we are so sorry to hear that your experience with any of our team members was less than positive. We hold our team to a high standard, and we want to make sure all of our customers are treated to exceptional service. We hope to have the opportunity to work with you again in the future.

May 06, 2023

We can’t tell you enough how very pleased we are with Humes!!! Tim Sam is an extraordinary and amazing person. He was considerate, helpful and so easy to deal with. He went out of his way to help us. More

by DaleandDianeW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sam, Brian Stoeger
May 08, 2023 -

Humes Chrysler Jeep Dodge RAM responded

It's great to hear you had such a positive experience working with our team! Thank you so much for taking the time to share your kind feedback with us!

September 27, 2022

To say this review is way overdue is stating it mildly. In July, after another dealer sold a car from under me, I called Humes immediately when I saw they had a Chrysler Pacifica Hybrid in the trim packag More

by SimonaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Sallot
Sep 29, 2022 -

Humes Chrysler Jeep Dodge RAM responded

Simona, we're so happy to hear that Adam could go above and beyond to bring you such excellent customer service. Thank you for choosing our dealership, and for sharing your kind review!

September 16, 2022

It was a pleasure working with the Humes Team. Everyone went out of their way to make me comfortable. My salesman Eddie Miller was great to work with. He understood what I wanted and made it happ More

by Terryscott619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Miller
Sep 19, 2022 -

Humes Chrysler Jeep Dodge RAM responded

Everyone here loves to hear from customers like you! Thanks for giving Humes Chrysler Jeep Dodge & Ram a chance, and for leaving such wonderful feedback!

September 08, 2022

I have to say that my experience with Hume's Chrysler so far has been very good, just More

by ro6j9w21
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Corritore
Sep 09, 2022 -

Humes Chrysler Jeep Dodge RAM responded

Thanks for taking the time to share your review with us! We'd love to learn more about what made your experience great!

August 17, 2022

Hume's has become a wonderful part of my family over the years!!! For all your vehicle needs, Keith is 💯 hands down the best!!! More

by montrelamos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith McIntyre
Aug 18, 2022 -

Humes Chrysler Jeep Dodge RAM responded

We're so happy to hear that you've had great experiences at our dealership! Thank you for your kind review!

June 08, 2022

I bought cars previously never had issue but when you are sold a car that dealership cant get parts for ,that is literally a RIP off I got sold a lemon from the start ,I will never ever suggest anybody to More

by Pdovishaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Haas
April 19, 2022

My experience was great! I’m finally in my dream vehicle and the team at Humes made it happen. More

by Ianheitman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corritore, Adam Sallot
Apr 20, 2022 -

Humes Chrysler Jeep Dodge RAM responded

Congratulations on your amazing new vehicle! We're glad that our team made the process great and that you would recommend us to others. Enjoy your incredible new ride and please let us know if we can ever be of further assistance!

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