Huffines Chrysler Jeep Dodge Ram Lewisville - Service Center

Grateful for Huffines. Our family has purchased 9 vehicles in 20 years from Huffines, specifically from Darrell Smithey. Working with Huffines has always been a great experi Our family has purchased 9 vehicles in 20 years from Huffines, specifically from Darrell Smithey. Working with Huffines has always been a great experience. Darrell has always treated us like gold, he is honest and kind, and goes above and beyond to make sure you're taken care of long after the day you purchase a vehicle. I'm so glad to know Darrell and truly appreciative of his kindness over the years. This most recent visit was the first time I needed to bring a car in for more than maintenance. Mother Nature flooded the engine and caused some other damage to my Charger. The insurance company responded with a very disappointing appraisal of the damage, they initially were only going to pay for about 50% of the damage. I spoke with Darrell and he referred me to Paul Aceto, who dealt with the insurance company from that point on. Paul made sure the insurance company took care of me and also saw to it that my car was given back to me in top-notch condition. I've had the car back for nearly 2 months now and the new engine runs beautifully! I'm so glad to have my car back, and in such wonderful condition, but it was always a pleasure to talk with Paul throughout the process. Thanks to everyone who worked on my Charger, I couldn't be happier with the end result! More

Remarkable Customer Service My service advisor, Sean Smith is always customer friendly, professional and goes out of his way to take care of my service needs. Sean Smith is a gre My service advisor, Sean Smith is always customer friendly, professional and goes out of his way to take care of my service needs. Sean Smith is a great asset to Huffines. More

Recall The issue was handled promptly and in a timely manner I received a notice of recall, the dealership handled it as as I contacted them The issue was handled promptly and in a timely manner I received a notice of recall, the dealership handled it as as I contacted them More

Terry's Service The showroom was very clean and Scott Spindle answered all of my questions with the 23 point inspection. I was in and out in under an hour as I recal The showroom was very clean and Scott Spindle answered all of my questions with the 23 point inspection. I was in and out in under an hour as I recall. More

Oil change, tire rotation, and checked on transmission Efficient, helpful, and friendly in every area. This is the only dealership i will go to for service on my truck because of the professionalism of the Efficient, helpful, and friendly in every area. This is the only dealership i will go to for service on my truck because of the professionalism of the staff. More

Manfg recall and oil change Service was perfect. Was told might take 2 to 3 days. We were given a loner. Our car was done in one day. All service was performed as expected and v Service was perfect. Was told might take 2 to 3 days. We were given a loner. Our car was done in one day. All service was performed as expected and very professional. More

3rd low pressure light in right rear tire since WoW oil chan Jordan really listened to the events that have occurred on this right rear tire since my WOW oil change! And gave me direction & guidance on how 2 pro Jordan really listened to the events that have occurred on this right rear tire since my WOW oil change! And gave me direction & guidance on how 2 proceed More

tire replacement and hum check Got the tire replaced and had them check out a hum that my brand new truck was making at around 1300 rpm. Everything was great with the tire, but unf Got the tire replaced and had them check out a hum that my brand new truck was making at around 1300 rpm. Everything was great with the tire, but unfortunately Ram does not have a fix for the hum that has to do with the MDS (eco mode) system. Hopefully they'll figure that out and I'm sure the service department will handle that for me as soon as they do. Also, as a woman I often get spoken to like I'm stupid in this industry. Huffines service department has NEVER treated me like that and Sean was super respectful and kind. He went out of his way to make sure I had transportation and that my ubers and loaner truck were reliable and comfortable. All in all it was a great experience. More

Great customer care Corrected the problems that I was having. Great communication and updates. Made sure I had a rental truck during repairs. Treated with respect and tak Corrected the problems that I was having. Great communication and updates. Made sure I had a rental truck during repairs. Treated with respect and taken care of. More

Awesome The service is awesome there. I would tell everyone to go get a vehicle at Dodge in Lewisville. Thanks to everyone for being so friendly. The service is awesome there. I would tell everyone to go get a vehicle at Dodge in Lewisville. Thanks to everyone for being so friendly. More