Huffines Chrysler Jeep Dodge Ram Lewisville - Service Center

Not accommodating My Jeep motor was rebuilt and paid for by Chrysler. The lead tech out of corporate in Detroit said to use 10w-30 moving forward and recommended I also My Jeep motor was rebuilt and paid for by Chrysler. The lead tech out of corporate in Detroit said to use 10w-30 moving forward and recommended I also go to a certified Jeep dealer for the service. Despite explaining this “twice” to the service department, they would not accommodate. I can now add this to my list of other experiences/complaints about this dealer. However, Classic Jeep in Denton had my oil changed with 10w-30 and on my way within an hour without argument or giving excuses why they couldn’t help. Grapevine Chrysler Jeep is also good. I have tried Huffines because it is closer but I have learned my lesson. Do yourself a favor and go to a dealer that will show you respect like Classic or Grapevine Jeep More

Great Service They kept me informed daily though steps necessary to complete repairs on my truck, gave me best most cost effective ways to complete work on my vehic They kept me informed daily though steps necessary to complete repairs on my truck, gave me best most cost effective ways to complete work on my vehicle. No hidden costs, up front and honest! They have a customer for life! More

Warranty work Took my vehicle in for warranty work and was quickly taken in and completed!This is the second occasion I had to take one of my vehicles for service w Took my vehicle in for warranty work and was quickly taken in and completed!This is the second occasion I had to take one of my vehicles for service work. Both times I was impressed the the personnel and the timely manner in which it was completed! More

Excellent Service Department Brought my Jeep in for an oil change and tire rotation. I was told that I had several recalls that needed to be taken care of. I could bring it in t Brought my Jeep in for an oil change and tire rotation. I was told that I had several recalls that needed to be taken care of. I could bring it in the next morning and they would give me a car to use until it was all taken care of. Took 2 days and I was back in my Jeep. Excellent Dealership More

AC Troubles My AC has not been cooling and there was a recall on the Air Bag, so I took it in and told them as they were taking the dash apart anyway to fix the a My AC has not been cooling and there was a recall on the Air Bag, so I took it in and told them as they were taking the dash apart anyway to fix the air bag I wanted them to look close at the condenser as I strongly felt that was where the leak was, I got a call saying the valves where they check the AC were leaking and it was $350.00 to replace these little tiny valves. But I said go ahead and do so. Less than 24hrs after picking up the truck NO AC, so they said bring it back. Guess what "the Condenser is leaking and now to take the dash out and fix it its $1550.00. I will have it fixed at a shop I trust THANKS FOR NOTHING. More

The dealer should know when there is a recall on your car Was rather surprised that the dealership didn't see there was a recall on my vehicle. Especially when the dealership signed me up for CarFax, and CarF Was rather surprised that the dealership didn't see there was a recall on my vehicle. Especially when the dealership signed me up for CarFax, and CarFax emailed me that there was one. Your folks should notify customers of this as it presents a level of care and awareness one expects. More

Service Review My Jeep Wrangler was fixed on time with no surprises. Good customer service. Will bring my vehicle back again to be serviced, even though other dealer My Jeep Wrangler was fixed on time with no surprises. Good customer service. Will bring my vehicle back again to be serviced, even though other dealerships are closer. More

Brake sensor issue I made my appointment for service on line. Got in as soon as the service bay doors opened. Explained the nature of my issue with Mike Barnett, who gu I made my appointment for service on line. Got in as soon as the service bay doors opened. Explained the nature of my issue with Mike Barnett, who guided me into the shop. Being of an electrical nature and the vehicles already in-house for service, he took down the info and took me to the loaner car mgr., Alex. I waited maybe 10-15 minutes and Alex arranged and brought a loaner up. Expecting a day or two, I was pleasantly surprised when Alex called me to let me know my car was ready in about 2-3 hrs. Mike, the same service adviser reviewed the identified problem and the repair with me. So far, so good with the repair. Great folks, professional and friendly. As far as dealer interface and customer attention goes, Huffines rates right at the top in my opinion. CW Lewisville More

The good 'ole days Huffines Chrysler Service restores a 20-year-old Town & Country with pick-up and delivery service for me, the 90-year-old original owner. Aren’t these Huffines Chrysler Service restores a 20-year-old Town & Country with pick-up and delivery service for me, the 90-year-old original owner. Aren’t these the good old days!! Buddy Macatee More

Dodge Sorinter van Your shop, and particularly Richard, has a far reaching reputation for expertise in repairing and rehabilitating these vehicles and in my case, exped Your shop, and particularly Richard, has a far reaching reputation for expertise in repairing and rehabilitating these vehicles and in my case, expediting the speed of repair because of its use as transport for a handicapped child. Paul Aceto(sp.?) has been a God send as an interface for your shop’s services as we have had several odd malfunctions which required creative scheduling and special diagnostic skills. More