Hubler Chevrolet

I rarely leave negative reviews, but this experience was so frustrating that I feel like I need to warn others. I originally had a 4:45 p.m. service appointment for an oil change, rear wiper blade replac so frustrating that I feel like I need to warn others. I originally had a 4:45 p.m. service appointment for an oil change, rear wiper blade replacement, and to have a tire inspected because it was leaking air. From the moment I arrived, the customer service was disappointing. The employee who eventually helped me, Mann, was extremely rude. I was told they didn’t have my rear wiper blade in stock and would have to order it. They also told me they were ordering a replacement tire and that it should arrive the next day. I was told I would receive a call the following afternoon with an update. That call never came. The next day I called myself and was told the tire might arrive that evening or the following day and that a specific employee would call me on Friday. Again, no one ever called. Over the next three weeks, I repeatedly called the dealership, left multiple voicemails, and never received a single return call. Every time I managed to reach someone, I was simply transferred to another voicemail. After getting another flat tire, I finally drove to the dealership myself. Only then was I told that my tire had actually arrived that day—but no one had contacted me. I was also told my rear wiper blade had apparently been delivered elsewhere and was sitting in someone’s desk drawer. Again, I received zero communication about any of this. When I finally brought my vehicle back in, I discovered another issue. During my previous tire rotation, the tire pressure monitoring sensors had not been updated, so the sensor locations were incorrect. Later, I was informed that the tire they originally told me needed to be replaced had suddenly become repairable. I’m still not sure what changed or why I was initially told it required replacement. That evening I received a call saying my vehicle was essentially finished and they were just waiting on the keys, estimating another 2–15 minutes. I drove to the dealership about an hour later expecting my vehicle to be ready. Instead, it wasn’t even close. The replacement tire wasn’t even installed yet. No one had bothered to call and let me know there was a delay. When I asked what happened, I was simply told that the employee who had called me had already left for the day. To make matters worse, we attempted multiple times to speak with the service manager. My mother also left messages requesting a call back. We never received a response. The complete lack of communication throughout this entire process was unacceptable. I spent weeks chasing updates that should have been proactively provided, received multiple promises of return calls that never happened, and repeatedly wasted my time driving to the dealership because of inaccurate information. This wasn’t my first negative experience with this dealership, and I personally know several other people who have also had poor experiences here. For a service department of this size, the level of disorganization and lack of customer service is unbelievable. I will never return for service, and I cannot recommend this dealership to anyone. In fact, I will actively tell friends and family to avoid it. There are far too many dealerships that value their customers’ time and communicate professionally for anyone to put up with an experience like this. More

Fantastic experience. Josh, the Sales Manager and Adam, the Sales Representative were both fantastic and made the process super easy. The price was great and I was able Josh, the Sales Manager and Adam, the Sales Representative were both fantastic and made the process super easy. The price was great and I was able to drive away with my new Colorado the same afternoon! More

The sales rep was very friendly, courtesy and nice. She provided excellent service. She was wonderful. She went through all the options with me. She provided excellent service. She was wonderful. She went through all the options with me. More

I have purchased many vehicles from this dealership over the last 15 years and will continue to do so! the last 15 years and will continue to do so! More

Professional, friendly, love free car wash, easy to understand assessment and plan, love snack station too understand assessment and plan, love snack station too More

Purchased a 2026 Eqinox from Adam Pinkey, best car purchase ever. Very knowledgeable, and helpful n learning about my new car. purchase ever. Very knowledgeable, and helpful n learning about my new car. More

The service department and the management and sales department were easy to work with. jim Harden was very supportive. The facility was spotless clean. department were easy to work with. jim Harden was very supportive. The facility was spotless clean. More

Mr Revor made my service visit very positive. When working with him my vehicle always gets the services it needs. When working with him my vehicle always gets the services it needs. More

James was an awesome salesman. He new his vehicles. And got me in the vehicle I wanted. And my son helped me out also with this vehicle. It would be awesome if James Radcliffe coul He new his vehicles. And got me in the vehicle I wanted. And my son helped me out also with this vehicle. It would be awesome if James Radcliffe could get a big raise. More

Ted Thompson was patient with us and very helpful in purchasing our new car. It was 4th of July he made sure we finished the sale. purchasing our new car. It was 4th of July he made sure we finished the sale. More