Howard Bentley Buick GMC
Albertville, AL
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254 Reviews of Howard Bentley Buick GMC
Excellent Our experience with the sales staff was pleasant and easy. Bobby Stephens helped us choose the best vehicle to suit our needs and answered all questi Our experience with the sales staff was pleasant and easy. Bobby Stephens helped us choose the best vehicle to suit our needs and answered all questions and guided us through the process in a professional low pressure manner. Thank you Bobby, Fernandez, and David. More
Made buying a vehicle FUN! Jeff Adams did a super job helping me to feel comfortable and satisfied with everything from the size of my payment to exactly what I was looking for Jeff Adams did a super job helping me to feel comfortable and satisfied with everything from the size of my payment to exactly what I was looking for in a vehicle. He was patient, understanding, and nonjudgmental. If something didn’t work out the first time he was was willing to look for other options that would best fit my needs. Thanks for bending over backwards to make sure I was satisfied especially since my husband was out of town and I was doing this on my own. More
Miss leading ...... Worst experience ever Worst experience ever ...The young lady at the desk was great she went beyond her job title to make my daughter feel comfortable And the person doing Worst experience ever ...The young lady at the desk was great she went beyond her job title to make my daughter feel comfortable And the person doing the financial papers was also good More
Top notch service The salesman worked great to meet my needs. The buying process went very smooth. Love there large inventory of vehicles. I was able to find exactly wh The salesman worked great to meet my needs. The buying process went very smooth. Love there large inventory of vehicles. I was able to find exactly what I wanted. More
Didnt want to work with us Came in to look at a Yukon. Lowed balled our trade in and wouldn’t come down on the price when there were some problems we noticed. I came in knowing Came in to look at a Yukon. Lowed balled our trade in and wouldn’t come down on the price when there were some problems we noticed. I came in knowing I had negative equity but $2000 differences in blue kelly book. They just came back saying there’s nothing we can do for you. Bought many cars here but still dealer of choice. More
They are the best. This is the best dealership in the country. They are very friendly and willing to help. They have every option available and more vehicles to choose This is the best dealership in the country. They are very friendly and willing to help. They have every option available and more vehicles to choose from then any other dealership. More
Easy to deal with Saw the vehicle I wanted and came in asked for bottom line and drove out with the vehicle. No add on s, no pressure and a good young salesman. Ask f Saw the vehicle I wanted and came in asked for bottom line and drove out with the vehicle. No add on s, no pressure and a good young salesman. Ask for Jose Nodi if you go. More
Couldn't ask for a better experience! I found a listing on car gurus for the exact GMC acadia that I had been searching for. The price was so great that I was skeptical there would be addi I found a listing on car gurus for the exact GMC acadia that I had been searching for. The price was so great that I was skeptical there would be additional fees or hoops to jumps through. My local dealer gave me a "warning" to be wary of a price that good because "it just couldn't be" and "no dealer could sell for that price". Let me tell you that was not the case! Everything was clearly written and explained, definitely no crazy hidden fees. My husband and I live almost 500 miles away in FL. We decided to hop on a plane and go get my new SUV for that great price! The amazing southern hospitality definitely helped our decision as well. Howard Bentley was so good to us! I'm still shocked about how far over and beyond they went to help us out! They met us at the airport with the SUV and paperwork on a holiday weekend (Christmas) after hours. We were all done within about 10 minutes and on our way home! You won't beat their prices or customer service! Jeff, who was our salesman, was so good to us making sure that everything was perfect and just how we wanted it. Taylor was so good about getting back to me via email and was always friendly when answering the phone. We didn't finance through the dealer but David was still so helpful making sure our draft and everything was good to go! Of course Jan who delivered the vehicle was great as well. I literally don't have even 1 negative remark or bit of constructive criticism. Howard Bentley is amazing and will have my business in the future! Thank you all so much! More
Busy day All was good but they didn’t clean up the new truck the windows and behind the wheel were dirty. I texted salesman no response All was good but they didn’t clean up the new truck the windows and behind the wheel were dirty. I texted salesman no response More
Second truck I have bought from HB. This is the second truck I have bought from HB and they make is easy and pleasant. I will purchase from them again because I fell my business is resp This is the second truck I have bought from HB and they make is easy and pleasant. I will purchase from them again because I fell my business is respected and appreciated. More