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Honolulu GMC Cadillac - Service Center

Honolulu, HI

4.1
781 Reviews
Call Service Center (808) 836-7007

781 Reviews of Honolulu GMC Cadillac - Service Center

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June 01, 2024

Micah was awesome. The car issues has been resolved thanks to the warranty. Mahalo GMC More

by EESERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah W
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Jun 03, 2024 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 31, 2024

Liana Ancheta-Ongory Is the reason for a 10 star rating. Excellent customer service and follow up. Wonderful personality, courteous and kind. More

by CINDYHAWAII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
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May 31, 2024 -

Honolulu GMC Cadillac responded

Hi Cindy, we're delighted to hear that Liana provided such excellent service at Honolulu Buick GMC Cadillac. Thanks for sharing your experience, come visit us again soon!

May 31, 2024

Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More

by JUSTIN@JSXHAULING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akira Wood, Andrew Morey
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May 31, 2024 -

Honolulu GMC Cadillac responded

Thanks for the glowing review, Justin! We're glad to hear Akira and Andrew provided awesome customer service at Honolulu Buick GMC Cadillac. Enjoy your new vehicle, and welcome to the GMC family! Come visit us again in the future!

May 28, 2024

Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More

by DNazarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Micah here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 27, 2024

Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More

by DUSTINSHIMAMOTO
Recommend Dealer
Yes
Employees Worked With
Kathryn Benson-Keehn
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kathryn and our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 25, 2024

The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t More

by HENRY.ONISHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah W.
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you, Henry, for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Micah was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

Awesome team over at GMC Honolulu. Justen and Sasha made sure they could find me a car that fit my wants, financially as well. They were great and I will continue to go there for my se More

by NOABERRY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justen, Sasha
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justen and Sasha here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

Friendly and very helpful. This is my very first time and I love my experience. More

by hafokaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 22, 2024

Thorough diagnostic service and I appreciate that. However, labor costs for maintenance is way too high. Almost $200 to replace O2 sensor that takes 10 minutes. I do myself. More

by white.kevin.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin is a 5 star!
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May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you, Kevin, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 21, 2024

The customer service and the convenience of the service department is really good. Great people to work with and communication is always good. More

by KAITO.MURANAKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ahlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Honolulu GMC Cadillac responded

Thank you, Kaito, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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