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Honolulu Ford

Honolulu, HI

4.2
1,222 Reviews
The main goal here, at Honolulu Ford, is to ensure you have a successful and enjoyable car-buying experience. Whether you are searching for a new or used Ford vehicle, or need quality auto repair, parts or auto financing, our dealership is ready to assist drivers in the Waipio HI, Maui and Kailua areas with all of the above! Don't hesitate another minute in getting your vehicle in for routine maintenance or a larger repair. Bring it to our car service and repair center where our trained experts will perform quality, efficient work to have you back on the road in no time. We also want to ensure that your vehicle is receiving the best quality possible, which is why we use certified Ford parts that are also available for purchase. When it comes to financing your new or used car, we provide a team of specialists who can assist you in getting a Ford lease or loan to fit your budget. We know that everyone's situation is different and we take that into consideration when we work with you to customize an auto finance program. In order to really experience everything Honolulu Ford has to offer, we encourage you to speak with us in person. Call, send us a note online, or stop in to our showroom. We're located at 1370 N. King St. Honolulu, Hawaii and would love to answer any questions you might have.
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1370 N King St

Honolulu, HI

96817

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Showing 1,222 reviews

March 01, 2026

Great experience sales was great JJ in-service is the best total asset to hon ford More

by jarvellcjackson
Recommend Dealer
Yes
Employees Worked With
Victor Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Mar 02, 2026 -

Honolulu Ford responded

Thank you for taking the time to leave a review! Our team is happy that you were pleased with your visit and that JJ was there to give you the customer care and knowledge we strive for. We look forward to welcoming you back again, but until then we wish you safe travels! - Honolulu Ford

February 20, 2026

Clean dealership, well equipped, with a good inventory. Our salesman Randy, was very easy to work with. It’s great to be driving a Ford truck again! More

by Joe K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randall Botelho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Honolulu Ford responded

Hi Joe, thank you for leaving a 5-star review! We're glad to hear that Randy made your experience easy and enjoyable at Honolulu Ford. Enjoy your new Ford truck, and we look forward to seeing you down the road!

February 19, 2026

Another awesome purchase with Honolulu Ford. Tyson Tsukamoto was very professional with the purchase of our new Ford Ranger, service, communication and the process of our new vehicle for our fle More

by Marvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Tsukamoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2026 -

Honolulu Ford responded

Marvin, thank you for your loyalty to our team, and congratulations on the new Ford Ranger! It is great to hear you were provided the professionalism and friendship we strive for. We look forward to serving you and your business again in the future. Safe travels! - Honolulu Ford

January 24, 2026

Lackluster if not poor service front to back from both the sales manager Bryson and the finance manager Josh. Had to call multiple times to make sure my car would get shipped to another island after I pur More

by Lloyd Leong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Rego
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Sales Manager
Jan 25, 2026 -

Honolulu Ford responded

Hi Lloyd, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Kelly Rivera at 808-687-7987 so we can understand your situation better in order to try and turn your experience around. Thank you, Honolulu Ford

January 09, 2026

We had a great experience with Honolulu Ford. Professional staff, smooth process, clear communication, and we are very satisfied with our purchase and service. More

by Ilya Mana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Magofna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2026 -

Honolulu Ford responded

Hello Ilya, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Honolulu Ford for all your vehicle needs! Take care!

January 05, 2026

Randy Botelho (sales consultant) really took good care of us. He is honest, patient and very helpful! More

by loriguron
Recommend Dealer
Yes
Employees Worked With
Randall Botelho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Honolulu Ford responded

We're so glad to hear Randy provided you with a helpful and honest car-buying experience! Thank you for choosing Honolulu Ford and for sharing your feedback, and we look forward to seeing you again!

December 03, 2025

Brought our vehicle in for recall. Shanisha greeted me right away and explained how she can help. Shanisha is very helpful and she has very good communication on explaining and making More

by Lynee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Honolulu Ford responded

Hi Lynee, thank you for your kind review; we are happy to pass along your comments to the team here at Honolulu Ford! We appreciate your recommendation of our dealership!

November 12, 2025

Was great to work with Seth, Theresa, and Bryson. I selected my new vehicle online, and it was really just a matter of going there, taking it for a spin, and signing the deal. It was a very quick and More

by MSJ808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth McKinney, Theresa Karas, Bryson Bankston
Nov 13, 2025 -

Honolulu Ford responded

Thank you for the 5-star review! We're glad to hear you had a speedy and successful experience with our team and that Seth, Theresa, and Bryson were great to work with through your visit. Enjoy your new vehicle from all of us at Honolulu Ford!

November 04, 2025

Good and professional people but not particularly helpful in obtaining parts for my older 2008 Fusion. More

by RONLEAHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ibarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shanisha Tandia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Honolulu Ford responded

Thank you for sharing your feedback about our team! While we are happy you were greeted with our kind team we apologize for any trouble with parts availability. Please let us know if there is anything else we can do for you in the future! Take care and we look forward to serving you again, Honolulu Ford.

Nov 05, 2025 -

RONLEAHI responded

Give me a call at 808 282 1086 so the part can be obtained. Don't make the customer have to run around.

Nov 06, 2025 -

Honolulu Ford responded

Thank you for taking the time to leave a review! While I am happy that you were greeted with our kind and professional team, it is unfortunate to hear that you did not feel helped to the fullest extent. Please feel free to call us at any time and we would be happy to answer any further questions you may have. Until then, safe travels!

Nov 06, 2025 -

RONLEAHI responded

Parts manager was very courteous and tried to be helpful and to a degree was helpful. I have one part that I purchased last night from O'Rielleys (at parts manager's suggestion). Having difficulty with second part. Need assistance to get second part so I can have my car serviced at Honolulu Ford.

October 25, 2025

Friendly staff, great deal, I couldn’t be happier with the deal I got. Thank you! More

by leiolynn ladore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hallens
Oct 27, 2025 -

Honolulu Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

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