Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of the Avenues
Jacksonville, FL
4,651 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,651 reviews
January 01, 2019
I am happy with my experience at Honda of the Avenues. I did not feel pressured into purchasing a new car. My only complaint was the Christmas music playing non-stop on December 27, 2018. Leroy treated me I did not feel pressured into purchasing a new car. My only complaint was the Christmas music playing non-stop on December 27, 2018. Leroy treated me with respect. More
by susancarol12
Employees Worked With
Sam in Finance, Leroy Love
January 01, 2019
Truly great service after the sell I bought my Honda CR-V in July 2016. I have only had to have maintenance work done. I have ALWAYS had an exceptional experience with the service depar I bought my Honda CR-V in July 2016. I have only had to have maintenance work done. I have ALWAYS had an exceptional experience with the service department. Kudos to Josh Stodel and all the other members of the service team. Thanks a million for not only meeting all my car service needs, but exceeding all my expectations! More
by khroberts
Employees Worked With
Jonathan Esloon, Bob Mandele, Josh Stodel
December 31, 2018
Service Call I stopped at Avenues Honda for a general service call and was informed that I only needed an oil change prior to a more major maintenance milestone co I stopped at Avenues Honda for a general service call and was informed that I only needed an oil change prior to a more major maintenance milestone coming up in several months. I usually deal wth service representative Josh Stodel who is a real pleasure to deal with. Mr. Stodel is always prompt, courteous, and efficient whenever I call for serving of my CRV. More
by Buck
Employees Worked With
Josh Stodel
December 31, 2018
Great Service Josh was very virtuous and business like snd provide me with services that needed to be done so I can have my regular Mechsnic do them. I have used ma Josh was very virtuous and business like snd provide me with services that needed to be done so I can have my regular Mechsnic do them. I have used many dealerships for service in the past and always felt like they tried to take advantage of the fact that I was a woman bring in my car. Josh did not make me feel that way and I will probably bring my car back for some of the additional services recommended. More
by patt12
Employees Worked With
Josh Stodel
December 30, 2018
Shifter Button Replacement In a matter of seconds of arrival I was waiting for repairs completion. It was completed in much less time than promised and I was off and running. In a matter of seconds of arrival I was waiting for repairs completion. It was completed in much less time than promised and I was off and running. More
by Edavi
Employees Worked With
December 28, 2018
Always Exceptional Service Our family always receives exceptional service from Bill Rogers, Jr and the service team. I drive from Perry and my daughter, from Tampa, because we Our family always receives exceptional service from Bill Rogers, Jr and the service team. I drive from Perry and my daughter, from Tampa, because we know we will be treated like family, and our vehicles are maintained for optimal performance and safety. More
by fcbailey44
Employees Worked With
Bill Rogers Jr., Josh Stodel
December 25, 2018
Very Good Experiece, will buy there again next time We had a very good experience buying my new 2019 Honda Pilot Touring Edition. The sales staff were all very professional and worked hard to get us to We had a very good experience buying my new 2019 Honda Pilot Touring Edition. The sales staff were all very professional and worked hard to get us to an agreeable deal. We also obtained financing through Honda and obtained a better rate than our local credit union. Thank you all for your excellent service! More
by jtwilley
Employees Worked With
Morris in Sales, Clay in Finance
December 24, 2018
Excellent Experience An amazing customer service experience all around (sales/finance). Sales person John made sure we found the car that was the best option for us (model An amazing customer service experience all around (sales/finance). Sales person John made sure we found the car that was the best option for us (model, color, etc). More
by paulvens
Employees Worked With
John Bernier
December 23, 2018
Exceptionally positive! I had called to Make an appointment and was told no appointments are made for routine service. Called back to ask best time to come. Josh (I think) I had called to Make an appointment and was told no appointments are made for routine service. Called back to ask best time to come. Josh (I think) offered an appointment. Upon arrival he said they now have parts for the recalled sliding side doors. He arranged for a Service Car immediately. He and others in the service area moved the items I needed during the day. He called me when my car was ready. Upon my return, My purchases from the day were immediately transferred to my car. I was very pleased with the service and grateful. More
by BamaGrama
Employees Worked With
Josh Stodel
December 22, 2018
Honda produced a failed product The original issue - excessive wind noise on both the driver and passenger windows. Three visits and the final verdict is that the 2019 Ridgeline c The original issue - excessive wind noise on both the driver and passenger windows. Three visits and the final verdict is that the 2019 Ridgeline can't be fixed. The excessive noise is a design "feature" that the customer must live with. The 1st visit - Honda tech " the noise is a design issue but is not as horrible as on the new Accord" 2nd visit - good service rep Scott C. - tried to replace the window channels - helped but did not solve the issue. 3rd visit - today - it is what it is and there is nothing we can do Honda reputational risk is high for a failed product and a extremely dissatisfied customer. So the service techs are nice but the product can't be fixed - so the customer is on the hook More
by Ridgeline disaster
Employees Worked With
Scott Cavoores
