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Honda of the Avenues

Jacksonville, FL

4.8
4,661 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 4,661 reviews

January 09, 2020

Routine Service Visit We were in for routine service (Change oil, filter and rotate tires). Were promptly met by a courteous young man named Josh. He explained the amount More

by williamfranson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stodel
Jan 11, 2020 -

Honda of the Avenues responded

Thanks for the nice comments. The person you are referring to is Josh Stodel. He has been with us for many years. Thanks for taking the time to write and we appreciate your business. Chip Hill, Customer Relations

January 07, 2020

Bobby Howard - January 2020 Maintenance - Honda Pilot Bobby Howard is an excellent service rep. He is very knowledgeable and pleasant to work with. Thank you Bobby for a job well done!! You are excellen More

by yamil.morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2020 -

Honda of the Avenues responded

Yamil, Thank you for the very kind words. Bobby does a great job for us and we appreciate you taking the time to write. Have a great day and thank you for your business. Chip Hill, Customer Relations

January 07, 2020

Scott tended to my car service and needs most proficiently. Due to high volume of service appts and my car would take overnight to repair, Scott set me up in a loaner car. Much appreciated and More

by Happycamper
Recommend Dealer
Yes
Employees Worked With
Scott in service dept FIVE stars. Personable, friendly, trustworthy,
Jan 11, 2020 -

Honda of the Avenues responded

That's great news Happy Camper!! We appreciate your business and the 5 stars!!!!! Have a great day and welcome to the Lou Sobh Honda Family. Chip Hill, Customer Relations

January 07, 2020

An excellent purchasing experience I purchased a 2019 Honda CR-V for my wife on 12/28/19. i couldn't be more pleased with the prompt, courteous service we received throughout the buying More

by 911TT
Recommend Dealer
Yes
Employees Worked With
Khalid in sales, Sam Fakhouri
Jan 11, 2020 -

Honda of the Avenues responded

Thank you and welcome to the Lou Sobh HOTA Family. We appreciate you taking the time to write. Enjoy your new CR-V. You are going to love it!! Thanks for the kind words about Sam and Khalid. They will take great care of you. Welcome to the Lou Sobh HOTA Family. Chip Hill, Customer Relations

January 06, 2020

NO COMPLAINTS AT ALL! 2 THUMBS WAY UP!! Very favorable impression of sales and service department. Salesman Jeff and Mgr Tim rocked it! I think I've found my fave dealership. (that says a lo More

by fro425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Peeler, Aaron Siron, Jeff Ritchey
January 06, 2020

Outstanding, professional sales team! Honda of the Avenues provided outstanding professional sales assistance when our family purchased a 2020 Honda Odyssey. Thomas Phelps and Clay Fenwic More

by Lobos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2020 -

Honda of the Avenues responded

Thanks Lobos. Welcome to the Lou Sobh HOTA family. Enjoy your new Odyssey. Such a great vehicle. I will be sure Thomas and Clay read your comments. Have a great day! Chip Hill, Customer Service

January 05, 2020

Great experience! We were very happy with our recent visit to the service department. Justin was very open and honest about the service needed for our vehicle now and i More

by swantom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baca
Jan 11, 2020 -

Honda of the Avenues responded

Thanks Swantom. We appreciate your business. Please tell your friends and relatives about us. We will take great care of them for you. Have a great day. Chip Hill, Customer Service

January 05, 2020

Efficient, friendly, affordable From the time I booked my appointment until I was ready to go home I was treated with respect and kindness, AND excellent work done! More

by cldinpvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two young ladies at the rental desk, Aaron Siron
Jan 11, 2020 -

Honda of the Avenues responded

Thanks for writing. Sounds like we took good care of you. We appreciate your business and we look forward to taking care of you for many years to come. Have a great day! Chip Hill, Customer Service

January 03, 2020

Great visit! Leroy Love and management helped me find a car I liked within my budget, I purchased by first car from Leroy 14 years ago and came back to trade that More

by dpayad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Love
Jan 13, 2020 -

Honda of the Avenues responded

Thank you for writing and welcome back to Lou Sobh's HOTA., I bet Leroy recognized you when you arrived? He does a great job and has been with us since the beginning. Enjoy your nre car! Chip Hill, Customer Service

January 03, 2020

Very good internet experience! Communicated entirely by text with Thomas Phelps prior to picking up the car. Excellent price, best experience buying a car I’ve ever had. He was plea More

by dbhsubpar
Recommend Dealer
Yes
Employees Worked With
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D’Agistino
Jan 13, 2020 -

Honda of the Avenues responded

Thanks for taking the time to write. We appreciate your business and I will be sure Thomas and Mike read this post. Welcome to the Lou Sobh HOTA Family. Have a great day and enjoy your new car. Chip Hill, Customer Service

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