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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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April 23, 2025

Very good customer service from Marcel. Didn't have to wait too long to get a oil change More

by GKENNETHDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 23, 2025

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic More

by CLASSYGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 23, 2025

Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the t More

by TATYANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! It’s great to know everything was handled efficiently and your inspection update was processed so quickly. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i More

by missy204
Recommend Dealer
No
Employees Worked With
Brandon Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Honda of Valley Stream responded

Our assistant service manager has tried to reach out to you. He would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

April 20, 2025

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. More

by Ms. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're so glad to hear Clara's warmth and dedication shine through. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 18, 2025

The waiting area is set up for comfort or a temporary work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. More

by SEUAT1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your thoughts! We’re glad to know the waiting area and amenities help make your visits more comfortable and convenient. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

April 18, 2025

Service was excellent and Brianna was very helpful. Car was ready when expected and I was very pleased. More

by JEG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear Brianna provided helpful support and that everything was ready right on time. If there’s anything else we can assist you with, please don’t hesitate to reach out!

April 18, 2025

I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. More

by myeldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear you had a positive experience with our service team. If there’s anything else you need, please don’t hesitate to reach out!

April 18, 2025

Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More

by enedany06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Honda of Valley Stream responded

Hi Eneda, Thank you for the kind words! We're so glad Brandon was able to assist you and provide such a helpful experience. If you ever have more questions or need anything else, please don’t hesitate to reach out!

April 15, 2025

Overall, great experience with this dealership. Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! More

by daniel.harvey3
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamal- License Surrender dude. The unsung hero!
Apr 15, 2025 -

Honda of Valley Stream responded

Hi Daniel, Thank you for sharing your experience! We're so glad everything came together in the end and that you drove off feeling good about your visit. If there's anything more we can do for you, don’t hesitate to reach out!

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