Honda of Valley Stream - Service Center
Valley Stream, NY
3,209 Reviews of Honda of Valley Stream - Service Center
Very good customer service from Marcel. Didn't have to wait too long to get a oil change Didn't have to wait too long to get a oil change More
Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More
Great customer service. Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the t Briyanna Jones was so kind and respectful. She answered all of my questions and kept me updated with what was going on. My car was ready within the time frame. And my inspection was updated with the dmv within hours More
First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience More
Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. There are a lot of customers who smile and greet her and that is because she is the best. More
The waiting area is set up for comfort or a temporary work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. More
Service was excellent and Brianna was very helpful. Car was ready when expected and I was very pleased. Car was ready when expected and I was very pleased. More
I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. Honda. Service representative was helpful. More
Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More
Overall, great experience with this dealership. Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! More