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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,042 Reviews

3,042 Reviews of Honda of Valley Stream - Service Center

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February 01, 2025

Service needs to be properly updated in a timely manner and the service center needs to start upholding everything that comes with services in the contract. It’s been plenty of times where I would have to More

by keemo Joseph
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Brianna was great, very professional and kept me informed. Just a bit upset that the technician recommended a new air filter when I just installed a new K&N filter leads than a month ago. More

by Pedro Davila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We understand your frustration regarding the air filter recommendation, and we appreciate you bringing it to our attention. If there's anything we can do to address your concern, please don't hesitate to reach out!

January 30, 2025

Clara always is clear about what needs to be done and sets an accurate expectation about how long service will take. I always look to work with Clara as I can always be assured that she will get the se More

by bernie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! It's great to hear that Clara consistently provides excellent service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 30, 2025

I had an issue with the service scheduling and when I went back Tony the Manager was very helpful. He took the time to listen and solve my problems with in a timely fashion. Kevin with the service depart More

by pramroop80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! Your recommendation means a lot, and we appreciate your trust in our team. If there's anything else we can assist you with, please don't hesitate to reach out!

January 30, 2025

Great place for service. Nice clean place for service. Fantastic people good service and behavior More

by diorjygelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear you had a great service experience in a clean and welcoming environment. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Knowledge of recalls and handling of my appointment. Very professional car done quickly and I was notified immediately. More

by MRBUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that your appointment was handled professionally. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Kevin was very nice, helpful and very knowledgeable. I would definitely recommend Honda of Valley Stream. Keep up the great work. More

by chaiquanw93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for your review! We're glad to hear that Kevin provided such helpful and knowledgeable service. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

very pleasant experience overall, a little longer wait that i had anticipated but overall very good. More

by bfotinatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We appreciate your patience and are always looking to improve. If there's anything else we can assist you with, please don't hesitate to reach out!

January 29, 2025

Customer representative was very friendly with a great personality. She provided updates throughout the day More

by GRACIOSA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Honda of Valley Stream responded

It's wonderful to hear that our representative made the experience pleasant. If there's anything else we can assist you with, feel free to reach out!

January 29, 2025

Very positive experience at this dealership. Everyone was very professional and helpful. It was my second time there and definitely coming back again. More

by konstantin.elkov
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're glad to hear that our team made such a positive impression. We look forward to welcoming you back again. If there's anything else we can assist you with, please don’t hesitate to reach out!

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