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Honda of Valley Stream - Service Center
Valley Stream, NY
3,187 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,187 Reviews of Honda of Valley Stream - Service Center
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April 25, 2025
I had to wait 2 hours for a oil change, that I had an appointment for. appointment for. More
by LADYDI745
Verified CustomerEmployees Worked With
April 24, 2025
clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More
by JANDOH
April 24, 2025
Professional and Stressless experience. Mrs Clara Torres was exceptional and reassuring in guiding me through the process Mrs Clara Torres was exceptional and reassuring in guiding me through the process More
by MoonMan
Employees Worked With
April 23, 2025
First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience More
by missy204
Employees Worked With
April 23, 2025
My experience was good. They worked on the car in the amount of time they said they would. Brandon was great. They worked on the car in the amount of time they said they would. Brandon was great. More
by Joebloom123
Employees Worked With
April 23, 2025
Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More
by JAYBE2282
Employees Worked With
April 23, 2025
Clara fully explained the process of servicing our car. we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playi we needed additional work which was explained in an email and we authorized the work via email after she disclosed the additional cost. No more playing phone tag. good move. What we dislike about the dealership is that they now charge a credit card fee upon checkout which is in line with other dealerships. We will be looking for Honda dealerships that do not charge this fee in the future. More
by bkupfer22
Employees Worked With
April 23, 2025
Briyanna was very helpful. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. From start to finish, she kept me informed so I knew what to expect. Thanks Briyanna. More
by sbleighton
Employees Worked With
April 23, 2025
Very good customer service from Marcel. Didn't have to wait too long to get a oil change Didn't have to wait too long to get a oil change More
by GKENNETHDA
Employees Worked With
April 23, 2025
Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More
by CLASSYGREEN
