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Honda of Valley Stream

Valley Stream, NY

4.6
4,155 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,155 reviews

March 19, 2025

Professional, courteous and polite, Marcel is the best associate at Honda of Valley Stream service. More

by peterkinjudeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words and for recognizing Marcel—he truly is a valued member of our team, and we’re so glad he made your experience a great one. We appreciate your continued trust, and if there’s ever anything you need, we’re always here to help!

March 18, 2025

Thank you very much. The service was excellent and wait time was fast. Nice and clean. More

by AAAREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind words. We're glad you had an excellent experience with quick service. If you ever need anything, we’re always here to help!

March 18, 2025

Very clean, organized and professional. Very quick and accurate on pickup time. Will be going back More

by kmelnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. It’s great to hear you’ll be coming back—we look forward to seeing you again!

March 18, 2025

Always great service. The place is clean and everyone is very professional. I will be using them again for sure. More

by iwonahirsz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the kind feedback. We're so glad to hear you consistently receive great service. We truly appreciate your loyalty and look forward to seeing you again next time!

March 18, 2025

Always great service and Alex Marcel always gives me options on what is crucial and what is necessary to do for the longevity of my vehicle. Alex is very thorough and professional He is also very easy t More

by AYGHONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your thoughtful review and for being a valued customer. Your suggestion about offering a car wash after service is a great one, and we’ll certainly take that into consideration. If there's ever anything more we can do, we're always here to help!

March 18, 2025

Excellent service and kept well informed by Clara. She even apologized for the length of time it took to complete the service. More

by JT2721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your kind feedback. We're glad Clara kept you informed throughout your visit. We appreciate your patience and understanding, and we’re always here if you need anything in the future!

March 17, 2025

Stop under delivering on promises, also repeat customers or folks who have been with Honda Valley steam for years should get some type of courtesy More

by Zon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Mar 25, 2025 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

March 17, 2025

Something I really like about Clara is that she is always willing to help and explain everything my vehicle needs. She is very knowledgeable and attentive to help me with my vehicles maintenance. Thank you More

by HERBERTH.ROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Honda of Valley Stream responded

Hi Herberth, thank you for your review! We're delighted to hear that you had an exceptional experience. We appreciate your kind words, and if you ever need anything, don’t hesitate to reach out!

March 17, 2025

Nataly is an exceptional salesperson. She has a calm way of working with me, the buyer. No off-putting sales pressure. That is welcome. It made me want to lease my car with her rather tha More

by FROHLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience! It’s great to hear that Nataly provided a professional experience. We appreciate your kind words and are glad you chose to work with her. Enjoy your new vehicle, and let us know if we can assist you in the future!

March 17, 2025

The only problem I had was they gave me a noon appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon ex More

by YAJLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Honda of Valley Stream responded

Hi, thank you for your feedback! We’re glad to hear that Brandon kept you informed about the situation, but we understand how frustrating it can be to wait longer than expected for an inspection. Your time is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out!

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