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Honda of Valley Stream

Valley Stream, NY

4.6
4,058 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,058 reviews

July 31, 2024

Alex Marcel greeted me with a friendly attitude as a first timer. He created the work order thoroughly as requested and explained what the mechanic discovered during the service. To my surprise, my 8 mo More

by dc5644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with Alex Marcel.. We're pleased to hear that he greeted you with a friendly attitude and thoroughly created your work order as requested. It's great to know that he and the mechanic took the time to explain the low voltage battery issue in your vehicle. Your feedback helps us improve, and we look forward to serving you again in the future!

July 30, 2024

Very nice people they were very respectful and thoughtful . Nice to to work, they make the transaction smoothly More

by marjory0298
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your kind words. We're glad to hear that our team was respectful, thoughtful, and made the transaction smooth. It was a pleasure working with you, and we look forward to serving you again in the future!

July 30, 2024

Mark, my representative was courteous, professional, kind and knowledgeable, but also showed concerns. He was also considerate of my time. That's major for me More

by brownfay37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're pleased to hear that Mark was courteous, professional, kind, and knowledgeable while also showing genuine concern and consideration for your time. Your satisfaction is very important to us, and we're glad that Mark met your expectations. We look forward to serving you again!

July 30, 2024

Everyone was very friendly and welcoming at this dealship. The first time I came there Briyanna was very sweet and let me know what was going on the whole time. More

by alexabernard19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're delighted to hear that you found our team friendly and welcoming. It's wonderful to know that Briyanna kept you informed and provided excellent service during your visit. We look forward to seeing you again!

July 30, 2024

Place closed down for lunch. Tried texting and calling but no response. Poor customer service. More

by shep1600
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Michael Barabash, to directly speak to them further about this matter.516-285-4548

July 30, 2024

Mark was patient, understanding and informative. Best experience I have ever had, as a mother knowing my care is safe is a huge bonus. Ty More

by ENERGYGAL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us. We're thrilled to hear that Mark provided patient, understanding, and informative service. Knowing that you feel safe and well-cared for is incredibly important to us. We appreciate your kind words and look forward to serving you again. Thank you!

July 30, 2024

Mark was very helpful. He made me feel like Honda really appreciated my business. This is the third vehicle I’ve purchased from this dealership. More

by NREED70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in us and for choosing our dealership for your third vehicle purchase! We're delighted to hear that Mark made you feel valued and appreciated. Your satisfaction is our priority, and we look forward to serving you again in the future. Enjoy your new vehicle!

July 30, 2024

I had so much bad experience. They lost my car’s bottom engine plate and nobody notified me about it. Now they are blaming us that I lost it. Now they don’t wanna fix it at all. I More

by Sunyaranav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceaser Gonzalez
Aug 02, 2024 -

Honda of Valley Stream responded

The vehicle was inspected by our Service Manager. The under carriage of the vehicle showed damage from road debris impacting it and that is what caused damage to the shield. Our service manager showed this evidence to the customer at the time of inspection.

July 30, 2024

Clara and the rest of the team are always so welcoming. Clara is an excellent representative I will rate her 10 stars More

by YMORONTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback. We're thrilled to hear that Clara and the rest of the team are always welcoming and that Clara has provided excellent service. Your 10-star rating means a lot to us. We look forward to continuing to serve you!

July 17, 2024

Brandon in service was wonderful! Called me with updates as he said he would, and helped diagnose the issue. Thank you Brandon for helping me get my car back so quickly. More

by JENNWALSH805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Brandon in our service department! It's great to know he kept you informed with updates and helped diagnose the issue promptly. We're glad we could get your car back to you quickly. Thank you for your kind words, and we look forward to serving you again in the future!

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