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Honda of Valley Stream

Valley Stream, NY

4.6
4,030 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,030 reviews

January 23, 2025

I made 2 appointments to replace a recalled part. The first appointment (in October) was cancelled a day before because they “didn’t have the part available” at that time. I was told to try again in More

by Jam_Arc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Honda of Valley Stream responded

We apologize for the wait time on parts. Please contact our Assistant Service Manager, Tony Vincente so we can offset the inconvenience. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

January 22, 2025

Very courteous and excellent service. Car was taken at time of appointment and picked up at promised time More

by ROSSELLA804
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you received excellent service. If there's anything more we can assist with, please don’t hesitate to reach out!

January 22, 2025

wonderful , customer service is spectacular and the service advisor was the sweetest and most helpful More

by dmnq660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience with our team. If there’s anything else you need, please feel free to reach out!

January 22, 2025

Kevan was great and answered all of my questions. The issue at hand is that I was not notified in person/text/paperwork that I needed to look into my brake fluid which was very dirty and needed to be More

by pramroop80
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Honda of Valley Stream responded

We sincerely apologize for the inconvenience. Please reach out to our assistant service manager, Tony Vincente, when you come in for your appointment. He would like to assist in minimizing the downtown. Here is his number to contact:516-285-6655, ext. 126.

January 20, 2025

I'm very pleased with the service provided by Mr. Alex Marcel. His service is always, respectful, courteous & knowledgeable. More

by DENNIS KEA
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Marcel consistently provides you with such excellent and professional service. If there's anything more we can assist you with, please feel free to reach out!

January 20, 2025

Mr. Marcel was an excellent service representative. He's always a true professional; always courteous & respectful. I enjoy returning to this service department because of how I'm treated by Mr. Marcel. More

by DENNIS KEA
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Mr. Marcel consistently provides you with such excellent service. If there’s anything else we can do for you, please don’t hesitate to reach out!

January 20, 2025

Pleased with the service. Car was ready when estimated. Shuttle service was provided home and driver was execellent. More

by lynbrookfallons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad you were satisfied with the service and that the shuttle driver made your experience even better. If there's anything else we can assist with, please feel free to reach out!

January 20, 2025

Job well done. Honda Valley Stream was able to work on my truck and have me back on the road before midday. 👍 More

by cedric-hut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you received excellent service. If there's anything more we can assist with, please don’t hesitate to reach out!

January 17, 2025

Amazing dealership. Very patient and helpful. They made the whole process very enjoyable. Thank you very much! More

by EMAC516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had such a pleasant and enjoyable experience with us. If there’s anything more we can do for you, please don’t hesitate to reach out

January 17, 2025

This is the best Honda service center I have ever been to! The people are great! More

by maryscafo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience and that our team made it stand out. If there’s anything more we can do for you, please don’t hesitate to reach out!

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