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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,043 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
Contact Dealership

164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,043 reviews

November 27, 2024

Brandon was rude and dismissive. I did not feel comfortable completing the service for my vehicle. More

by andersonsekenya
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 27, 2024

clara torres is a very helpful and nice person shes very knowledgeable and accomodating too More

by nsinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that Clara provided you with such helpful and accommodating service. Her knowledge and dedication are truly valued by our team. If there’s anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help!

November 26, 2024

The entire team at the service department, including Clarax Torees, demonstrated a high level of professionalism. My car was serviced promptly and thoroughly. More

by olaitanfalade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re delighted to hear that our service team provided you with a professional and efficient experience. Ensuring thorough and timely service is always our goal. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

November 26, 2024

The service was great and everything was completed in a timely manner. Brandon provided excellent service and guidance during the process. More

by BENDI1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re so glad to hear that everything was handled efficiently and that Brandon provided you with excellent service and guidance. Your satisfaction is our priority, and we’re here for you if there’s anything else you need—please don’t hesitate to reach out!

November 26, 2024

Very good service very prompt and efficient and they where very good scheduling the appointment More

by mitchellnicholas516
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re glad to hear that everything was handled efficiently and that scheduling your appointment was seamless. If there’s anything more we can do for you, please don’t hesitate to reach out—we’re always here to assist!

November 26, 2024

As a loyal Honda customer, four hours to complete a routine oil change with an appointment is ridiculous ! More

by DYLLANTOPPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Honda of Valley Stream responded

We are sorry to hear that you are disappointed in the amount of time your vehicle was back for service. We reviewed our records, and they indicated that the vehicle came to us with a no start condition, 2 recalls needed, and a maintenance light on. During the time of the service, all four of those items were addressed. We try our very best to perform the highest quality work in the least amount of time possible. We do hope that you are pleased with the quality of service received and hope to see you again.

November 25, 2024

I just purchased a new CRV & haven’t had a need to use the service center. I was very pleased with my salesperson, Paul Goldstein, who made my decision to purchase my new car very easy. He was very knowle More

by ellenbmc
Recommend Dealer
Yes
Employees Worked With
Paul Goldstein
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Nov 25, 2024 -

Honda of Valley Stream responded

Congratulations on your new CR-V! We’re thrilled to hear that Paul Goldstein made your car-buying experience so positive. Thank you for choosing us, and we look forward to assisting you in the future when you visit our service center!

November 25, 2024

Easy to make the appointment. They sent the information about what my car needs and fixed my car quickly and More

by otr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! s. It’s great to hear the repair was completed quickly. We look forward to assisting you again in the future!

November 25, 2024

Professionals at every level from people checking you in to the service advisor. They did not try to sell anything extra More

by JIVRAJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re delighted to hear that our team provided professional and straightforward service at every step. We look forward to assisting you again in the future!

November 25, 2024

Everyone at the service department were Very professional including ClaraxTorees. My car was serviced promptly and completely. More

by HEADHONJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re delighted to hear that our service team provided you with a professional and prompt experience. Ensuring your car is serviced thoroughly and efficiently is always our priority. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re here to help!

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