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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,154 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,154 reviews

April 15, 2025

Excellent customer support. Clara was professional and very polite. The loaner car was great to have. They were quick with serving my vehicle. More

by ray12582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Clara made your visit a pleasant one and that the process was both professional and efficient. If you ever need anything, please feel free to reach out!

April 15, 2025

Alex Marcel is amazing. He is very caring and looks to help his customers. If you are in need of service ask for him More

by LUCKINA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're thrilled to hear Alex made such a positive impact during your visit. If you need anything in the future, please don’t hesitate to reach out!

April 15, 2025

Excellence in customer service, Attentiveness, and caring. I would continue to get my vehicle serviced there More

by dawnroxanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, We truly appreciate your kind words! It’s wonderful to hear that our team’s dedication and care made your experience a great one. We're grateful for your continued trust, and if there's ever anything you need, please don't hesitate to reach out!

April 15, 2025

I had to wait two hours for my oil change, the service was great but two hours is a bit too long !! More

by jschmoolz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your honest feedback. We're glad to hear you were satisfied with the service itself. We truly value your time and appreciate your patience. We are constantly working to service vehicles with the highest quality of work at a speed that doesn't sacrifice that. If there’s anything we can do to improve your next visit, please don’t hesitate to reach out!

April 15, 2025

Friendly associates and fast service. Good location for me. Clean waiting area with coffee provided. More

by jjjtam@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for taking the time to share your experience! We're glad you enjoyed the convenience, comfort, and welcoming atmosphere. If there's anything more we can do for you, please don’t hesitate to reach out!

April 14, 2025

Alex Marcel has been an advisor for a while and he is very dedicated, caring, informative, polite and looks after his customers. We have been customers of Honda of Valley Stream for many years and as lo More

by valstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your continued loyalty. It means a lot to us to have earned your trust over the years, and we look forward to continuing to serve you!

April 14, 2025

Brandon made my visit pleasant and timely. First time I was happy with service department. More

by TOBEGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Hi there, We’re so glad to hear this visit stood out in a positive way! Brandon will appreciate the recognition. If you ever need anything moving forward, please don’t hesitate to reach out!

April 14, 2025

I waited almost 3 hours for an oil change and that was with an appointment. More

by SSRIEFF404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Thank you for your feedback. We're very sorry to hear that your visit took longer than expected—that’s not the experience we aim to provide. Your time is valuable, and we appreciate your patience and are always working to improve our timing. Please reach out if there’s anything we can do to make things right or assist you further.

April 14, 2025

Very professional staff members, keeping customers up to date on their vehicles service. I’ve been to the Valley Stream service center twice, no issues whatsoever. More

by TBOYLES68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Hi, We truly appreciate your continued trust in our service center. It’s great to know our team has kept you well-informed and that your visits have been smooth. If there's ever anything you need, please feel free to reach out!

April 13, 2025

We just bought our new Honda Accord with Kazi! Kazi has been super helpful, very patient and made the whole process so smooth. Definitely recommend anyone looking to purchase a car to do business More

by shima.saha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi Shima! Congratulations on your new Honda Accord! We're so glad to hear Kazi made the entire process smooth and stress-free. Thank you for the kind words and recommendation—if you ever need anything, we’re always here to help!

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