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Honda of Valley Stream

Valley Stream, NY

4.6
4,043 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,043 reviews

December 21, 2024

things were very well done I do not have any complain about the service received More

by FRICKSNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear everything was handled to your satisfaction. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 20, 2024

I was met with respect and professionalism. Serviced as expeditiously as possible and kept informed every step of the way. Brandon made my experience a joy More

by fkgchapm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Brandon provided respectful, professional, and timely service while keeping you well-informed throughout the process. It’s wonderful to know he made your experience enjoyable. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 20, 2024

MY SERVICE AGENT Mark Skawinsky WAS GREAT. I HAVE A HONDA PILOT 2013. MARK WENT OUT OF HIS WAS TO FIX A PROBLEM WITH MY 2013 PILOT. THAT WHY I STILL SERVICE MY VEHICLE (2013 PILOT) WITH VALLEY More

by TOC245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Mark went above and beyond to address the issue with your 2013 Honda Pilot. Your continued trust in Valley Stream Honda’s service means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 20, 2024

Marcel was extremely knowledgeable and helpful in helping me resolve my issue in a timely manner . I will definitely ask for him the next time I bring my car to Honda for service ! More

by NSCHWERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Marcel’s knowledge and helpfulness made a positive impact and resolved your issue efficiently. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 19, 2024

Excellent service the day of repair. Long wait for the recall part originally. Briyanna was excellent More

by noreen_sheehy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Honda of Valley Stream responded

We’re glad to hear you received excellent service on the day of the repair and that Briyanna provided exceptional assistance. We apologize for the delay in receiving the recall part and appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 19, 2024

Brandon is always happy to assist anytime I visit the Honda of Valley stream service center. More

by ayomideabolaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Honda of Valley Stream responded

It’s great to hear that Brandon consistently provides excellent assistance during your visits. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always here to assist!

December 19, 2024

I appreciate how patient and friendly Clara is! I've had the pleasure of having her as my service advisor three times already, and each time, she is thorough, efficient, and understanding. She expl More

by lcv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Honda of Valley Stream responded

It’s wonderful to hear that Clara consistently provides patient and thorough service. We look forward to serving you again in the future, hopefully with Clara as your advisor! If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

December 18, 2024

Nothing more to tell. Waited 2 hours in an very impersonal room with odd people More

by ckefair5
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We appreciate your input and will use it to improve the overall experience for our valued customers. If there’s anything we can do to make your next visit better, please don’t hesitate to reach out—we’re here to help.

December 18, 2024

I couldn’t get my answer I was looking for struts replace , I still don’t know how much would cost me replacing struts. They gave me huge list of issue. More

by UGUR_GULMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Valley Stream responded

We apologize for the misunderstanding. If you look at Line D of the invoice given to you at your visit with us it gives this struts pricing: Line D: Customer states, check front struts, was told that are leaking and making noise, price Correction *Alignment-4 wheel: with strut $169.95 Other: left front strut bearing n bump stop $1045.27 Hope this help! Please reach out if we can assist you with this repair and anything else. Happy New Year!

December 18, 2024

Kevin is extremely knowledgeable and helpful. The parts department provided excellent customer service and was not condescending when discussing a new battery for our car. More

by Tasha506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Kevin and the parts department provided knowledgeable and excellent customer service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

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