Honda of Valley Stream

Marcel has great customer service skills and deserves a raise. Keep up the good work raise. Keep up the good work More

Such a pleasant experience. Much much better than at dealer where I purchased car. Love that there is no high pressure upsells. Much much better than at dealer where I purchased car. Love that there is no high pressure upsells. More

Good customer service from service adviser Clara Torres but lousy service from the technicians on this trip for servicing. I bought 4 new tires there and had to return as 1 of the tires was not put on corr but lousy service from the technicians on this trip for servicing. I bought 4 new tires there and had to return as 1 of the tires was not put on correctly. I also had to return a second time as there was an issue with the tire inflation levels as my tire inflation warning light came on. It was the first time that I had an issue with servicing at this location since I bought my car, however. More

I’m not sure I know an Alex Marcel. The rest of the service staff was courteous. Kevin was the representative I dealt with mostly, checking us in and making sure we had transportation f The rest of the service staff was courteous. Kevin was the representative I dealt with mostly, checking us in and making sure we had transportation following drop-offs of our Hondas for service. Willie was the best; even though he was pulled in many different directions, he still took the time to address all our concerns and answer our questions. The only person(s) not met were the actual technicians that worked on our Hondas. More

I have patronized Honda VS for over 20 yrs, I was so happy to see Marcel back at Honda Service! He is an excellent service advisor and provided a positive professional experience on my last visit. Addi happy to see Marcel back at Honda Service! He is an excellent service advisor and provided a positive professional experience on my last visit. Additionally, he informed me about a Honda recall that I should take care, which I appreciated. More

I have used the dealership for many years and was always satisfied by their professionalism and excellent maintenance work on my vehicles. satisfied by their professionalism and excellent maintenance work on my vehicles. More

Service appointment went smooth and representative was very professional and helpful. Thank You to all staff very professional and helpful. Thank You to all staff More

I was disappointed in the number of times I had to call to see the status of my car repair even though it was kept overnight. More over after two days in the shop I was given the car back only to find out to see the status of my car repair even though it was kept overnight. More over after two days in the shop I was given the car back only to find out that the remote start (although was not a Honda remote starter) was disabled and I was not made aware of this. I will say Honda partly redeemed themselves by repairing the issue at no cost to me after almost a week. More

Dealership is very professional, trustworthy, knowledgeable, and particularly pleasant to deal work with. Waiting area is clean and very comfortable as well. knowledgeable, and particularly pleasant to deal work with. Waiting area is clean and very comfortable as well. More

Had a very smooth and very quick appointment with Brandon Martinez as my service advisor. Martinez as my service advisor. More