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Honda of Valley Stream

Valley Stream, NY

4.6
3,966 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,966 reviews

January 20, 2025

I'm very pleased with the service provided by Mr. Alex Marcel. His service is always, respectful, courteous & knowledgeable. More

by DENNIS KEA
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Marcel consistently provides you with such excellent and professional service. If there's anything more we can assist you with, please feel free to reach out!

January 20, 2025

Mr. Marcel was an excellent service representative. He's always a true professional; always courteous & respectful. I enjoy returning to this service department because of how I'm treated by Mr. Marcel. More

by DENNIS KEA
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Mr. Marcel consistently provides you with such excellent service. If there’s anything else we can do for you, please don’t hesitate to reach out!

January 20, 2025

Job well done. Honda Valley Stream was able to work on my truck and have me back on the road before midday. 👍 More

by cedric-hut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Pleased with the service. Car was ready when estimated. Shuttle service was provided home and driver was execellent. More

by lynbrookfallons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad you were satisfied with the service and that the shuttle driver made your experience even better. If there's anything else we can assist with, please feel free to reach out!

January 17, 2025

Amazing dealership. Very patient and helpful. They made the whole process very enjoyable. Thank you very much! More

by EMAC516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had such a pleasant and enjoyable experience with us. If there’s anything more we can do for you, please don’t hesitate to reach out

January 17, 2025

This is the best Honda service center I have ever been to! The people are great! More

by maryscafo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience and that our team made it stand out. If there’s anything more we can do for you, please don’t hesitate to reach out!

January 17, 2025

The young lady was very professional and knowledgeable about the services I needed, and even assisted on a project with the car that you don't generally do More

by mauricecanady361heat.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We’re so glad to hear that our team member went above and beyond to assist you. If there’s anything else we can do for you, please don’t hesitate to reach out!

January 17, 2025

The lady that checked me in was nice however she told me when my car was finished she would come and let me know. I’ve been to this dealership before and this is what’s always done. After waiting nearly 3 h More

by citybutterfly04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Honda of Valley Stream responded

Thank you for taking the time to leave us a 5-star review and for bringing this to our attention. We sincerely apologize for the inconvenience and lack of communication during your visit. If there’s anything more we can do to assist you, please don’t hesitate to reach out!

January 17, 2025

People very nice (Mark) , issue not resolved and fixed to satisfaction. I called to point this out and not called back More

by SHELLYMG59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

January 16, 2025

Very nice friendly staff especially Clara . She kept me informed with the progress of the repair . Also it’s a very clear and great spacious service center. More

by BMCJ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Clara and our team provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

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