Back

Honda of Tomball

Tomball, TX

3.6
777 Reviews

22727 Tomball Parkway

Tomball, TX

77375

Directions

By Type

777 Reviews of Honda of Tomball

March 19, 2022

Horrible experience, was treated like absolute garbage. Then the management did think I was hearing them talk horrible about me just because I wouldn’t take what they where giving. I had a salesmen here More

by John Harpe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Graves, Josh Wilms
March 01, 2022

COMPLETE RIP OFF! They say they are only charging a $1k market adjustment but its a $1k market adjustment plus $1600 over MSRP. NEVER AGAIN. Make sure you get them to More

by JKL4971
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALL OF THEM SUCKED
December 29, 2021

One of the greatest experiences I’ve had at a dealership. Go see Johnny Salazar he was amazing start to finish. More

by JJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Salazar
Dec 29, 2021 -

Honda of Tomball responded

Hello! We are happy to learn your experience went great and our Sales Team made the process go smoothly for you. We appreciate you doing business with Honda of Tomball. -Lenny

October 17, 2021

Jacob Garza was very helpful with any questions that we had. Great atmosphere and friendly people! More

by Dlwitt1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Garza
Oct 17, 2021 -

Dlwitt1 responded

I already did

Oct 18, 2021 -

Honda of Tomball responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Jacob. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 13, 2021

Bought used car from them. Test drove it and salesperson gave me the list of the items they ckd and made sure everything was fixed. I bought car 2 .the ago. Today I had to replace the battery n the man said More

by Unhappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth and 4 in the finance n warranty dept that did not introduce themselves
Oct 12, 2021 -

Unhappy responded

They treated me like i was unimportant the day i bought the car. Sesman gave me a list of all the items they xx on a uded car and fix anything that isnt wlrking. Ive had the car 2 mths an i drive 25 miles a week. Today my battery went dead and mechanic told me it was bad so i bought 200.00 battery. They showed me i have no coolant and no wiper fluid either. So the mechanic at Honda of Tomball was probably tired and did a half xxx job. Would not reccommend anyone i know to buy a car from them nor have their car servived there. John Eagle honda is not that far.

Oct 13, 2021 -

Unhappy responded

They are unethical

October 11, 2021

Awesome experience with Jacob Garza is the the best at what he does hands down More

by Jeslynluck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob garza, Josh Wilms
Oct 11, 2021 -

Honda of Tomball responded

Honda of Tomball appreciate 5-stars and feedback. Lenny Gonzales 346.954.8400

September 27, 2021

I had a great experience with Tomball Honda and Zeke was my sales person. We purchased my granddaughters first car and shopped throughout all dealers in the Houston area before deciding on Tomball Honda. More

by Troy
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Zeke
Sep 28, 2021 -

Honda of Tomball responded

Hi Troy, Thank you for sharing the details of your best vehicle purchasing experience. We strive to create a customer driven experience, so it pleases us to know that our Sales Department were able to assist you. We hope that your granddaughter enjoys her Honda Accord and at Honda of Tomball we appreciate your business. -Lenny

September 23, 2021

Both salesman and used car manager lied about the recalls. They said all had been completed, and Mercedes Benz verified that at least one had not been done. They said they would provide the 2nd key More

by Rush
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Levene - Salesman and Zach Diaz - Manager
Sep 26, 2021 -

Honda of Tomball responded

Hello, I would like to speak with you regarding your overall recall experience. When you have a moment, please give us a call so we can further address your concerns. Thank you for your time. Best, Lenny Gonzales 346.954.8400

Sep 28, 2021 -

Rush responded

I called as you requested. I left a msg on voicemail with my phone number. If I don't answer when you call, leave your direct number and I will call you back.

September 14, 2021

Amazing dealership, great customer service!. Big shoutout to Manny the business manager in Finance, Jacob McClure and the new guy who just started Jacob, for all the help with finance, trade in and helping w More

by Isaiah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny (Business Manager), Jacob McClure, Jacob (New Rep)
Sep 14, 2021 -

Honda of Tomball responded

Hi, Isaiah! Honda of Tomball appreciates the 5-stars and feedback. The team is glad your experience was amazing. We look forward to future visits. Lenny Gonzales 346.954.8400

September 02, 2021

Nick, Daniel and Zach made buying my first car the BEST experience! Thank you for your attentiveness and professionalism! I love my new Honda Accord! More

by andreacollins4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Daniel, Zach
Sep 03, 2021 -

Honda of Tomball responded

Thank you for the excellent review, Andrea! we are so glad to learn that the Honda of Tomball team made your first car-buying experience such an excellent one. Congratulations on your new Honda Accord; we hope to work with you again in the future. -Lenny