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Honda of Tomball

Tomball, TX

3.6
777 Reviews

22727 Tomball Parkway

Tomball, TX

77375

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777 Reviews of Honda of Tomball

July 20, 2021

Felt pressured by service Dept to do 7,500 mile maintenance but car only had 1,800 miles. Was told that I needed to do this because the car light was on indicating this needed done. Car is a year o More

by nicolewyland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Graves
Sep 22, 2021 -

Honda of Tomball responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your time here and the level of customer service received. Please give us a call so we can further address your concerns. Best, Lenny Gonzales 346.954.8400

July 20, 2021

Bill Saeed was wonderful from start to finish! The facility was beautiful and everyone was very professional. I would highly recommend anyone to this dealership More

by Jill.Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Saeed
Jul 20, 2021 -

Honda of Tomball responded

Thank you for the terrific review, Jill! We are glad to know that you received professional and wonderful customer service from start to finish. Thank you for choosing Honda of Tomball. -Lenny

July 20, 2021

Happy with service department and waiting area for service. Getting six requests for service ratings seems a bit excessive and having the service rep tell me and text me how important these ratings a More

by Doug G.
Recommend Dealer
Yes
Employees Worked With
Ronnie, Matt Graves
Jul 20, 2021 -

Honda of Tomball responded

Doug, thank you for the feedback! We are delighted to know that overall you had a good experience with our Service Department, and if you need anything else at Honda of Tomball please let us know! - Lenny

July 20, 2021

Excellent service. Very hospitable!!! Jay was the absolute standard of great customer service. I got in he heard what was going on with my vehicle and made sure I was taken care of through out the en More

by mandelpjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 20, 2021 -

Honda of Tomball responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department, and we hope that you will continue to choose Honda of Tomball as your dealership! - Lenny

July 20, 2021

Honda of Tomball has an excellant service department. The service department staff is very good at taking care of your vehicle even if it not a Honda.they have great service department hours. More

by Kenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Graves, Mike Fink, Mauro DeLao, Christine Rojas, Steve Stromatt, Elia Ramos
Jul 21, 2021 -

Honda of Tomball responded

Hi there, Thank you for your positive review. We are thrilled you had an accommodating and excellent service experience with us here at Honda of Tomball. We are looking forward to your next visit with us for any of your future automotive needs. -Lenny

July 20, 2021

My issue was resolved in a timely fashion. I had a massage and was on my way. My battery died. In my 2018 CRV pre- oened with 35k miles on it. Had AAA jump my car and came right there. More

by terry.seufert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Randolph ..the OTHER MATT
Jul 21, 2021 -

Honda of Tomball responded

Hi Terry, Thank you for your positive review and sharing your feedback. We are glad you had an excellent and helpful service for your 2018 Honda CRV. We are looking forward to your next visit with us here at Honda of Tomball for any future automotive needs. -Lenny

July 20, 2021

The dealerships service department is top notch. They are always ready to help and get things fixed quickly. They fit you in without an appointment. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Rivett
Jul 21, 2021 -

Honda of Tomball responded

Hi Greg, Thank you for your positive review. We are thrilled that you encountered a top notch experience and that our team were able to assist you in a timely manner. Thank you for choosing Honda of Tomball and we hope to continue to assist with all of your future automotive needs. -Lenny

July 20, 2021

It was awesome in service Dept. It’s unusual to see someone open that late but cause of that there was no rush getting home to get there and get serviced More

by rrman0803
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Graves
Jul 21, 2021 -

Honda of Tomball responded

Thank you for the 5-stars! The team at Honda of Tomball is glad your experience was awesome. Let us know if you need anything else. Lenny Gonzales 346.954.8400

July 20, 2021

Great services! Tina is a patient and considerate representative. I always enjoyed my visits at Tomball Honda. I will definitely recommend this center to my friends. More

by carollee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Matt Graves
Jul 21, 2021 -

Honda of Tomball responded

Thank you for the positive star rating, Carollee. We are glad your experiences are always patient and considerate. Let us know if you need anything else. Lenny Gonzales 346.954.8400

July 18, 2021

I had a great experience at Honda of Tomball recently with my daughters Honda Civic! Matt Graves provided exceptional service!! Discount tire broke off a stud on the wheel and I called the service dept o More

by garzadiane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Graves
Jul 18, 2021 -

Honda of Tomball responded

Your satisfaction means everything to us. Thank you so much for your awesome review. Please never hesitate to let us know if you need anything. We appreciate you so much! -Lenny

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