Honda of Stevens Creek

Good Service I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a time I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a timely fashion. More

So far best car buying experience! We have purchased quite a few cars over the years and this was by far the most relaxed buy. There was no push or force and we felt that all our questi We have purchased quite a few cars over the years and this was by far the most relaxed buy. There was no push or force and we felt that all our questions were answered. Richard was the best! More

Frozen LCD screen We recently purchased a new civic from SC Honda. Just the other day the LCD screen froze, couldn’t access any components via screen. Called the serv We recently purchased a new civic from SC Honda. Just the other day the LCD screen froze, couldn’t access any components via screen. Called the service department and was given appointment for same day, which was very convenient. Met with like Mr. Tong, he was very professional and explained most likely car will need software update. I left the car for them to run diagnostics and update software. Received call 3 hours later that car was ready. Long Tong was great to work with and kept me posted. Definitely will work with him again in future. thanks ~ Ameena M More

Opportunistic Service Departmant - maximize $$ at all costs Even though the technician (Glenn) mentioned diagnostics charge is covered for 2017 Civic touring to check out faulty windshield whipper rain sensor, Even though the technician (Glenn) mentioned diagnostics charge is covered for 2017 Civic touring to check out faulty windshield whipper rain sensor, they still charged me $160 for that. Also, oil change special on the website was $44.88 for 0-20W, they charged me about $90 for loop and tire rotation, where tires where no touched (there is a mark on one of the rims, that wheel is in the same place on the car), and that minor service tool to full days to complete. Never again Sonic Honda of Stevens Creek for me and everyone I know, avoid them at all cost... no integrity. More

My first car service experience for my new Honda CRV This was my first service for my new Honda CRV and first is important. Daniel Lopretta was helpful in explaining different aspects and details of serv This was my first service for my new Honda CRV and first is important. Daniel Lopretta was helpful in explaining different aspects and details of service. It was nice and timely service. Good experience!!! More

Stressless Experience Working with Daniel Lee was an experience I couldn't wait to tell others about. It was stressless! I think that Daniel and the Stevens Creek team were Working with Daniel Lee was an experience I couldn't wait to tell others about. It was stressless! I think that Daniel and the Stevens Creek team were very accommodating and offered personalized service. I felt like we were on the same wavelength and I really appreciated their ability to get me through the process and on my way in my new car. The finance manager was also very easy to work with. I will definitely recommend this dealership to my friends. More

Great Dealership I originally purchased my 2016 Honda Odyssey at this dealership and was treated very nicely & fairly. Since then I have continued to have my Odyssey s I originally purchased my 2016 Honda Odyssey at this dealership and was treated very nicely & fairly. Since then I have continued to have my Odyssey serviced here with the same great service. I am very happy with this dealership so far & would not take my van anywhere else for service. My service advisor Johnny Mguyen was great, even got my van done earlier than was originally planned! More

Great experience! Glenn and Summer were so kind -- helpful, responsive, prompt to take care of business, knowledgeable. Taking care of the car used to be my husband's j Glenn and Summer were so kind -- helpful, responsive, prompt to take care of business, knowledgeable. Taking care of the car used to be my husband's job. He's incapacitated now and I'm learning how to manage. Thank you to kind people at Honda! More

The quality of the service visit was excellent. Juan was very thorough in answering my questions regarding the airbag recall and the regular maintenance for my vehicle. He followed up with me regar Juan was very thorough in answering my questions regarding the airbag recall and the regular maintenance for my vehicle. He followed up with me regarding the the future recommended service required for my vehicle and timelines. He was very professional and explained everything very clearly. This is my fourth Honda and I have had them all serviced at this service center of the years. More

Overall great experience . The service was good. The staff people were very nice and professional. I've got detailed explanation about various car's features and they programm . The service was good. The staff people were very nice and professional. I've got detailed explanation about various car's features and they programmed it according to my personal preferences. More