Honda of Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,311 reviews
Adriel, the salesman, promptly answered my quote request explaining the inventory shortage situation, but offering to work with me to try to get the car I wanted. Sharp contrast to the local dealer who told explaining the inventory shortage situation, but offering to work with me to try to get the car I wanted. Sharp contrast to the local dealer who told me I would get whatever car arrived and would have to pay $7000 over MSRP. That guy didn’t even want to know the color or model I was interested in and basically said he’d call me when a car came in. So rude and needless to say I won’t ever go back to him. Once the car arrived, Adriel patiently explained all the features and we went for a short ride. He was genuinely friendly and his smile never stopped. Appreciated him making my car buying experience less stressful. More
Bought a car that engine light within 45 days from Purchase. Wouldn't uphold warranty items (thermostat) , now engine locked up in 75 days from Purchase. I was informed that I Bought a used car. Ask t Purchase. Wouldn't uphold warranty items (thermostat) , now engine locked up in 75 days from Purchase. I was informed that I Bought a used car. Ask to pay $215 for a diagnosis, with a $250 deductible. Worse Dealership ever for customer service. More
The dealer just provided me 1 key & no manual of the car. NO RESPONSES from phone calls. Frustrating!!!! The insurance premium for key replacement is hilarious and that was not disclosed during the pr car. NO RESPONSES from phone calls. Frustrating!!!! The insurance premium for key replacement is hilarious and that was not disclosed during the process .Please see my feedback survey. My phone # 408 476 6711. More
Great customer service friendly employees made my visit enjoyable and quick and efficient was able to purchase my car and under 2 hours and was out of there enjoyable and quick and efficient was able to purchase my car and under 2 hours and was out of there More
I have had multiple unfortunate situations happen to my car, which resulted in me purchasing a new car twice within the span of 2 months. After speaking to Luis over the phone and Hunter in person, they bo car, which resulted in me purchasing a new car twice within the span of 2 months. After speaking to Luis over the phone and Hunter in person, they both did the absolute best to ensure that I would find a Honda Civic 2022 before I moved down to San Diego by the end of the month. Not only did they get me a car within a week time span, but they were able to keep the market adjustment the same from when I first stepped into the dealership. Not only were they able to track down the next shipments of Honda Civics that day, but once the car touched down at the dealership the next day of putting my deposit, Hunter called me immediately to provide me an update of when I can get the car. Hunter and Luis did such a good job and tried their absolute best to provide me the best deals and options for me. Their financial staff were just as nice as they really took the time to explain the contracts I needed to sign to finish up getting the car. This is the second Honda Dealership I've purchased a car from within the span of 2 months, but I have to say, this has by far been the easiest of the two to deal with. I would highly recommend coming to this Honda dealership again, be sure to ask for Hunter or Luis! More
Came here to buy or lease a 2022 Passport EX-L. I knew what I wanted, Abdel and Amine made it happen. They were extremely honest throughout the whole process and thorough without beating around the I knew what I wanted, Abdel and Amine made it happen. They were extremely honest throughout the whole process and thorough without beating around the bush. Jay was also extremely helpful explaining the add-ons and every paper I was signing. Definitely will be back in the future for my 4th Honda! More
Assisted us quickly. Offered test drive right away. Offered variety of great payment/ interest rates. Finance process was efficient, friendly and clearly explained warran Offered test drive right away. Offered variety of great payment/ interest rates. Finance process was efficient, friendly and clearly explained warranty and other options. Provided detailed and hands-on walk thru of vehicle features and technology. Excellent Customer Service. More