Honda of Stevens Creek

Efficient service and fast work on finalizing the sale. Large and comfortable waiting area. Great sales team. Large and comfortable waiting area. Great sales team. More

I bought a new car with help from Jacob. The process was excellent and I was very happy with the service. Very low pressure sales environment. The process was excellent and I was very happy with the service. Very low pressure sales environment. More

Sam H. went out of his way to answer my questions and clearly explain each step in the process. Everyone at Honda of Stevens Creek was kind and reassuring went out of his way to answer my questions and clearly explain each step in the process. Everyone at Honda of Stevens Creek was kind and reassuring in helping me purchase a car. More

Buying a car from this dealer was a very pleasant experience. I negotiated the final off the lot with Tina Pourani via email and phone. Got the accessories I wanted on the car. I paid for the car 3/2 experience. I negotiated the final off the lot with Tina Pourani via email and phone. Got the accessories I wanted on the car. I paid for the car 3/2/2024 and will pick up the minivan the next weekend. They were open to matching a quote I received from a dealer 3 hours away from me. Tina's product knowledge was impressive. The model trim level, exterior/interior color was is stock. Several dealers had that van in transit, but not in inventory,. She was very professional and quick to re-quote accessory changes. Getting to the price I wanted took a couple of day, however in the end we to an agreeable bottom line. I would make a deal with Tina Pourni again. More

I purchased my car with help from Tina. She is transparent and straightforward with communication. She keeps her words during the quick negotiation. Moreover, she is not pushy and let me ma She is transparent and straightforward with communication. She keeps her words during the quick negotiation. Moreover, she is not pushy and let me make decision with my own pace. So the overall purchase process is quick and easy. More

Luis and Jay were fantastic to work with! Luis was patient without being pushy and answered all of my questions. Jay made the financial aspect of my experience less overwhelming and explained Luis was patient without being pushy and answered all of my questions. Jay made the financial aspect of my experience less overwhelming and explained everything very well. Overall, I had a great experience when purchasing my new car! More

Quoted price on the website and when it is being finalized, the price is lower. When the loan documents were signed, the price was hiked by $1000 which is very disappointing as they neither pointed finalized, the price is lower. When the loan documents were signed, the price was hiked by $1000 which is very disappointing as they neither pointed this out, nor were transparent about the original price quoted. Please keep the quote they give you when going to this dealership until the moment you sign the documents, and verify if the details match. More

Naresh helped us get a great deal on our CRV Sport Hybrid. The process was very smooth and much quicker than expected. Hybrid. The process was very smooth and much quicker than expected. More

This dealership had great service and a very clean environment. I was treated with respect and the whole process of buying a car went very smooth. environment. I was treated with respect and the whole process of buying a car went very smooth. More

I am so sad at the terrible experience we had at this dealer, except for Ryan N. He is the only reason I am rating this experience with 2-stars. Ryan was fantastic and bent over backwards to help me out. dealer, except for Ryan N. He is the only reason I am rating this experience with 2-stars. Ryan was fantastic and bent over backwards to help me out. Jacob on the other had, was juvenile, as were the other sales people that spoke to me when Jacob refused to answer my calls mid-way through the sales process. He did not listen when asked a clear request and made the sale complicated and very messy for us and his dealership. I have not figured out if Jay was harmful or helpful in the situation, but at least he stopped when we asked so we could have the right owner on the car title. I think they may have destroyed some documents between the night and morning shift. We were buying the car for our son and it seemed like they made him wait for 90 minutes the first time and 60 minutes the second time for sport. More