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Honda of Stevens Creek
San Jose, CA
1,407 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,407 reviews
April 19, 2017
Good experience purchasing a new car. I purchased Honda CR-V from StevensCreek location. Mr. Asad was very helpful and readily contacted me when the vehicle was available. He is very court I purchased Honda CR-V from StevensCreek location. Mr. Asad was very helpful and readily contacted me when the vehicle was available. He is very courteous while showing me the vehicle and made the overall experience very pleasant. I would recommend Honda of Steven's Creek for anyone planning to buy a new vehicle. I appreciate their focus on the customer needs. More
by Sravan Marella
Employees Worked With
Asad Hanif, Mohammed kedir
April 11, 2017
Maintenance Bobby was extremely helpful and my car is back to normal! He assured me that the service would take 2-3 hours and let me know that I had the option of Bobby was extremely helpful and my car is back to normal! He assured me that the service would take 2-3 hours and let me know that I had the option of waiting or taking the shuttle. Service was just a little over 2 hours. More
by LeilaIbarra2
Employees Worked With
Bobby
April 10, 2017
Saturday Oil Change on CRV I LOVE that this dealership is not only open but that I can walk in to get an oil change if I come before 9:00am on Saturdays. The staff is friendly a I LOVE that this dealership is not only open but that I can walk in to get an oil change if I come before 9:00am on Saturdays. The staff is friendly and efficient and I even got a call 20 minutes before my car was ready so that I could be there right when it was done. They told me that it could take up to 2 hours and within one hour it was ready to go. Just love this place! More
by kimbashoe
Employees Worked With
Several
April 09, 2017
Service Review Brought my car in for service with an appointment. Greeted by friendly staff and given a time estimate for the service completion. Service was complet Brought my car in for service with an appointment. Greeted by friendly staff and given a time estimate for the service completion. Service was completed on time. Professional, efficient shop. More
by AlecG84
Employees Worked With
Luis Tostado
April 06, 2017
Excellent I brought my car in for airbag recall replacement. There was a long line at the service drop-off side. By the time it came to my turn, it was almost t I brought my car in for airbag recall replacement. There was a long line at the service drop-off side. By the time it came to my turn, it was almost the time for shuttle to leave. My service advisor Travis was able to put my name on shuttle list, take the information on my car and send me to shuttle in just one minute. He also called me to update the status after lunch. I really appreciate the awesome help from Travis. More
by FY
Employees Worked With
Travis Nunes
February 25, 2017
Frustrated! We bought a 2017 accord, beautiful, elegant ....piece of .....not even 3 months and all the lights came on ....took it to get serviced and they said We bought a 2017 accord, beautiful, elegant ....piece of .....not even 3 months and all the lights came on ....took it to get serviced and they said I call you tomorrow , it's been almost a week and the car is still at the service place...the Rick at the service dpt. said it is the head and can be 1 or 2 or 3 weeks , he doesn't know !! Can we just get our money back or another car? How can a brand new car be already needing such a big job !! My son hasn't work almost a week because of this ...he does uber and really needs "the brand new car" he is paying !! We had same experience at Ford two years ago and decide to go to Honda ......same thing ! ! 😔 We are very disappointed.... More
by Maria S Cisneros
Employees Worked With
Rick, Dave
February 01, 2017
Excellent service. I brought my 2012 Honda Accord V6 to Honda dealership due to my check engine light was flashing. Very friendly staff and always provide updates on my I brought my 2012 Honda Accord V6 to Honda dealership due to my check engine light was flashing. Very friendly staff and always provide updates on my car. Very satisfied with the service. More
by Accord2012
Employees Worked With
Cuong
January 23, 2017
Sevice and Sales "Hands down! " Best service tech ever, Dave Thomas! Referred us to another "Best Ever" sales person Mark Wright! Traded in our Odyssey for a new CR- "Hands down! " Best service tech ever, Dave Thomas! Referred us to another "Best Ever" sales person Mark Wright! Traded in our Odyssey for a new CR-V. More
by Indy
Employees Worked With
Mark Wright
January 03, 2017
Lease new car Very friendly and knowledgeable staff. They knew i was on a deadline and had to get to work and they streamlined the buying process without leaving an Very friendly and knowledgeable staff. They knew i was on a deadline and had to get to work and they streamlined the buying process without leaving anything out. Honest and dependable More
by Jesdousa
Employees Worked With
Mikey, stephanie
December 28, 2016
Very good service. I took my 3 year old leased Honda back to Honda dealership for service during the 3 years I drove the vehicle. I was always satisfied with the service I took my 3 year old leased Honda back to Honda dealership for service during the 3 years I drove the vehicle. I was always satisfied with the service and with the service staff. I never had any issues. As my lease was nearing expiration, I ended up talking with Mike in sales about my lease-purchase options while my car was being serviced.. Ultimately, I ended up trading my 2014 Honda Accord in for a 2017 Accord which I purchased instead of leased . Mike was very helpful. More
by Chicodog1
Employees Worked With
Jim Thomas and Mike D.
