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Honda of Stevens Creek
San Jose, CA
1,384 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,384 reviews
August 18, 2015
Do not go to this dealership I Am giving one star because I cannot give 0 or negative. One of the worst dealership I ever went to. I am in the process of buying a new car and was I Am giving one star because I cannot give 0 or negative. One of the worst dealership I ever went to. I am in the process of buying a new car and was doing a market research and I am mostly interested in buying hybrid or electric cars. So I went last week to this dealership and asked the person at the reception to test drive accord and civic hybrid. His replies were as follows 1. There are no sales agent to take u on test drive, pls take an appointment. ( there were two people from Honda standing right next to me also there was one guy roaming around outside who guided me inside ). So I guess they didn't think ill buy a car 2. I booked an appointment and then I was asked very rudely by the same person accusingly that why in the world do I even want to buy hybrid and even went on explaining that he drives a Honda Civic and it's pretty good. Well if Honda doesn't want to sell hybrid why are u making them? 3. Finally the worst part of this visit was , after all this he says "I think" we don't have any 2015 hybrids in the inventory. Well in today's hi tech world if someone says he thinks and cannot just check on his computer that just says it he is not interested in selling . I did check their inventory after coming back home and they did have hybrid cars in their inventory, it just indicated they don't want to sell!! Well I'll be writing my review to Honda directly also I hope they realise that this particular dealership has a big problem , they don't want to sell cars. Also to everyone who is going to this dealership to buy cars, pls go somewhere else the rating and reviews as per yelp are quite right and u will just be wasting ur valuable time. More
by Junea
Employees Worked With
Don't know the name
May 13, 2015
Disgusted with dealership Bought a car this weekend . The car fax showed no history of car accident. I asked three times, if this car had been in a car accident, and was told Bought a car this weekend . The car fax showed no history of car accident. I asked three times, if this car had been in a car accident, and was told no. Took it home, and had it looked at, and was told it had been in car accident. Had two shop look at it, and both pointed same thing. You guys are disgusting for lying about the history on the car. These car fax aren't even true, I guess if you pay a fee you can hide anything from the car fax, How do you sleep at night. Your sales associate are rude! If your thinking about buying a car from this dealership! I am WARNING you to NOT to waste your hard working money on junk! More
by Honda
Employees Worked With
Female
January 19, 2015
“Very Happy And Would Recommend To Others” I was shopping around for tires for my 2011 Honda Accord and Honda of Stevens Creek had the best pricing. Carlos Duenas who assisted me over the phone I was shopping around for tires for my 2011 Honda Accord and Honda of Stevens Creek had the best pricing. Carlos Duenas who assisted me over the phone and Jim Differ the service manager who helped in the store. I was surprised on the level of customer service they provided and how knowledgeable they were. I would definitely recommend Honda of Stevens Creek to friends and family thanks Carlos & Jim. More
by trond
Employees Worked With
Jim Differ
January 19, 2015
highly recommend anyone to Honda of Stevens Creek I would highly recommend anyone to Honda of Stevens Creek, the before and after on my car was amazing! The finished work seemed like I had no damage w I would highly recommend anyone to Honda of Stevens Creek, the before and after on my car was amazing! The finished work seemed like I had no damage whatsoever, what a great quality and speed work! Good job! I have referred my family members and they have said the same! Thank you guys at Honda of Stevens Creek! More
by derrick
Employees Worked With
Jim Differ
January 19, 2015
Honda of Stevens Creek store have provided me best service! Here Honda of Stevens Creek store have provided me with the best service! I was on a very limited budget and they helped me out so much I was definite Here Honda of Stevens Creek store have provided me with the best service! I was on a very limited budget and they helped me out so much I was definitely able to notice the difference my car had. Thanks to Jim Differ I can drive my car worry free. Thank you and I am extremely grateful. I will recommend Honda of Stevens Creek to others. More
by craig
Employees Worked With
Jim Differ
December 30, 2014
Completely impressed I purchased my CRV last year from Honda in Chicago, but shifted here 2 months ago. I went here for the first time for the Car service. Carlos was the I purchased my CRV last year from Honda in Chicago, but shifted here 2 months ago. I went here for the first time for the Car service. Carlos was the person who took care of everything for me, he's awesome. Overall I was very satisfied and even my car was in good hands. I was completely impressed and would rate them 5 stars. I loved the coffee as well ? More
by Edward Salazar
Employees Worked With
Carlos
December 30, 2014
“Great company to deal with.” I don't like it when you go to a car dealership and the salesmen are breathing down your neck once you step out of your car. The salesmen at Honda of I don't like it when you go to a car dealership and the salesmen are breathing down your neck once you step out of your car. The salesmen at Honda of Stevens Creek were nothing like that. You were allowed to walk toward the vehicles you were interested in, look a little and then someone came and helped. Salesman Alex Sawsienowicz was great. No pressure and ready to take us on a test drive. Showed us all the features of the car and when we got back to the showroom the rest was easy. At no time did we feel the pressure to buy extras which were offered or having other salesmen come in as the closer. Great experience and if we decide to buy another Honda we will come back here. I highly recommend Alex Sawsienowicz one of the best in class sales associate at Honda of Stevens Creek. Thank you Alex. More
by adam
Employees Worked With
Alex Sawsienowicz
December 30, 2014
I will recommend Honda of Stevens Creek to others. I had the best experience coming into an auto-shop. I usually hate going into auto repair shops because of the overpriced costs, the wait time and sus I had the best experience coming into an auto-shop. I usually hate going into auto repair shops because of the overpriced costs, the wait time and suspicions that they would cheat me because I'm a girl. But Honda of Stevens Creek really impressed me. First time I got an oil change. It was a reasonable price & the service was quick. Second time, my tire popped and came in. They had one of the lowest prices around here. The service was over my expectations. Dave Morrone helped me out very sincerely, made me feel like he actually, truly cares for his customers. Thank you and I am extremely grateful. I will recommend Honda of Stevens Creek to others. More
by erica
Employees Worked With
Dave Morrone
December 30, 2014
Keep up the good work! I've never leased a car so we did a lot of searching around. To be honest, Honda of Stevens Creek weren't at the top of our list simply because their I've never leased a car so we did a lot of searching around. To be honest, Honda of Stevens Creek weren't at the top of our list simply because their prices were so much lower than other sites. However, after speaking with various leasing companies, we decided to give Honda of Stevens Creek ago. They were very helpful on the phone and we customized our quote too. The whole process was very easy! They were quick and very clear in what information was needed - and fast to respond when I was making the many requests for information. I even got emails from them over the bank holiday period! We started our order process around 3 weeks ago and today I took delivery of the new car. It really was very simple. I would definitely recommend them to anyone and should we need to lease a car at the end of our two year period, we'll definitely use Honda of Stevens Creek again. Keep up the good work! More
by allan
Employees Worked With
Leroy
December 30, 2014
“Very good experience” I always dread having to purchase or lease car but this time it was a surprise me that I did not want to run out the door. Here Honda of Stevens Creek I always dread having to purchase or lease car but this time it was a surprise me that I did not want to run out the door. Here Honda of Stevens Creek for making my experience a pleasant one. I walked in and told them exactly what I was looking for, one of the salesmen Alex did not try to push me into something more expensive, and he showed me what was in my price range and what options were available to me. Two and a half hours later I was driving out in my new CR-V!!!! I have received two follow up calls to ask if I had any questions on all the technology, I have with my new vehicle. It's a good feeling to know that I am now a part of the Honda family. Good bye to all my former car brands. BMW and Volvo. I will recommend to my family and friends without any hesitation. More
by kenv
Employees Worked With
Alex
