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Honda of Stevens Creek
San Jose, CA
1,310 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,310 reviews
January 23, 2017
Sevice and Sales "Hands down! " Best service tech ever, Dave Thomas! Referred us to another "Best Ever" sales person Mark Wright! Traded in our Odyssey for a new CR- "Hands down! " Best service tech ever, Dave Thomas! Referred us to another "Best Ever" sales person Mark Wright! Traded in our Odyssey for a new CR-V. More
by Indy
Employees Worked With
Mark Wright
January 03, 2017
Lease new car Very friendly and knowledgeable staff. They knew i was on a deadline and had to get to work and they streamlined the buying process without leaving an Very friendly and knowledgeable staff. They knew i was on a deadline and had to get to work and they streamlined the buying process without leaving anything out. Honest and dependable More
by Jesdousa
Employees Worked With
Mikey, stephanie
December 28, 2016
Very good service. I took my 3 year old leased Honda back to Honda dealership for service during the 3 years I drove the vehicle. I was always satisfied with the service I took my 3 year old leased Honda back to Honda dealership for service during the 3 years I drove the vehicle. I was always satisfied with the service and with the service staff. I never had any issues. As my lease was nearing expiration, I ended up talking with Mike in sales about my lease-purchase options while my car was being serviced.. Ultimately, I ended up trading my 2014 Honda Accord in for a 2017 Accord which I purchased instead of leased . Mike was very helpful. More
by Chicodog1
Employees Worked With
Jim Thomas and Mike D.
December 27, 2016
Service for CR-V Dec 20th Had to wait about 10 minutes after my appointment time. Service was done well, but a little on the expensive side. Need more words, not smart? Had to wait about 10 minutes after my appointment time. Service was done well, but a little on the expensive side. Need more words, not smart? More
by Larry Hubble
Employees Worked With
Doris
December 29, 2015
Honda CRV - service visit on 28th December 2015 Happened to take an appointment at 3 pm and visited the dealer , Mr Rick in service attended me in less than 5 minutes, told me the vehicle will be re Happened to take an appointment at 3 pm and visited the dealer , Mr Rick in service attended me in less than 5 minutes, told me the vehicle will be ready after 45 minutes. While waiting enjoyed fresh coffee and the vehicle was ready in 45 minutes as promised, very courteous and professional individual. Would strongly recommend this dealership More
by Balaji Chalam
Employees Worked With
Mr Rick
November 30, 2015
Service Center Experience I will not recommend for service here. service waiting time is intolerable by a person.. Service advisors take their sweet time to come to your ca I will not recommend for service here. service waiting time is intolerable by a person.. Service advisors take their sweet time to come to your car.. We have to wait in a long queue for more time left unattended. More
by JeyaganeshV
Employees Worked With
NA
August 18, 2015
Do not go to this dealership I Am giving one star because I cannot give 0 or negative. One of the worst dealership I ever went to. I am in the process of buying a new car and was I Am giving one star because I cannot give 0 or negative. One of the worst dealership I ever went to. I am in the process of buying a new car and was doing a market research and I am mostly interested in buying hybrid or electric cars. So I went last week to this dealership and asked the person at the reception to test drive accord and civic hybrid. His replies were as follows 1. There are no sales agent to take u on test drive, pls take an appointment. ( there were two people from Honda standing right next to me also there was one guy roaming around outside who guided me inside ). So I guess they didn't think ill buy a car 2. I booked an appointment and then I was asked very rudely by the same person accusingly that why in the world do I even want to buy hybrid and even went on explaining that he drives a Honda Civic and it's pretty good. Well if Honda doesn't want to sell hybrid why are u making them? 3. Finally the worst part of this visit was , after all this he says "I think" we don't have any 2015 hybrids in the inventory. Well in today's hi tech world if someone says he thinks and cannot just check on his computer that just says it he is not interested in selling . I did check their inventory after coming back home and they did have hybrid cars in their inventory, it just indicated they don't want to sell!! Well I'll be writing my review to Honda directly also I hope they realise that this particular dealership has a big problem , they don't want to sell cars. Also to everyone who is going to this dealership to buy cars, pls go somewhere else the rating and reviews as per yelp are quite right and u will just be wasting ur valuable time. More
by Junea
Employees Worked With
Don't know the name
May 13, 2015
Disgusted with dealership Bought a car this weekend . The car fax showed no history of car accident. I asked three times, if this car had been in a car accident, and was told Bought a car this weekend . The car fax showed no history of car accident. I asked three times, if this car had been in a car accident, and was told no. Took it home, and had it looked at, and was told it had been in car accident. Had two shop look at it, and both pointed same thing. You guys are disgusting for lying about the history on the car. These car fax aren't even true, I guess if you pay a fee you can hide anything from the car fax, How do you sleep at night. Your sales associate are rude! If your thinking about buying a car from this dealership! I am WARNING you to NOT to waste your hard working money on junk! More
by Honda
Employees Worked With
Female
January 19, 2015
“Very Happy And Would Recommend To Others” I was shopping around for tires for my 2011 Honda Accord and Honda of Stevens Creek had the best pricing. Carlos Duenas who assisted me over the phone I was shopping around for tires for my 2011 Honda Accord and Honda of Stevens Creek had the best pricing. Carlos Duenas who assisted me over the phone and Jim Differ the service manager who helped in the store. I was surprised on the level of customer service they provided and how knowledgeable they were. I would definitely recommend Honda of Stevens Creek to friends and family thanks Carlos & Jim. More
by trond
Employees Worked With
Jim Differ
January 19, 2015
highly recommend anyone to Honda of Stevens Creek I would highly recommend anyone to Honda of Stevens Creek, the before and after on my car was amazing! The finished work seemed like I had no damage w I would highly recommend anyone to Honda of Stevens Creek, the before and after on my car was amazing! The finished work seemed like I had no damage whatsoever, what a great quality and speed work! Good job! I have referred my family members and they have said the same! Thank you guys at Honda of Stevens Creek! More
by derrick
Employees Worked With
Jim Differ
