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Honda of Stevens Creek
San Jose, CA
1,310 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:30 AM
Tuesday 8:00 AM - 6:30 AM
Wednesday 8:00 AM - 6:30 AM
Thursday 8:00 AM - 6:30 AM
Friday 8:00 AM - 6:30 AM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
By Type
Showing 1,310 reviews
June 12, 2017
Courteous and speedy Brought my car in for a recall and everyone was very professional, helpful and pleasant to deal with. I was offered a shuttle ride or a free enterpris Brought my car in for a recall and everyone was very professional, helpful and pleasant to deal with. I was offered a shuttle ride or a free enterprise rental while my car was being serviced and opted for a shuttle home, but changed my mind. The representative mentioned it would take between 2-3 hours if I waited. A gentleman located me and asked if I was waiting for a shuttle and I told him I needed to confirm how long it would take to service my car if I waited. My representative was on the phone at the time and he said "no problem". She confirmed it would take 2-3 hours if I chose to wait and I told her I would wait. I found the gentlemen and told him I would wait and waived the shuttle. He was very polite and understanding of the whole matter. My name was called and my car was done in 2 hours from the time I walked in. They even gave my car a quick check when I arrived and informed me that a couple of my fluids needed to be changed. I would definitely return here when necessary for their prompt, friendly, considerate, professional service. More
by amtrak11
Employees Worked With
Can't remember her name
June 08, 2017
Bought 2017 Honda Accord Great service, Phil Ha was very knowledgable and did a fantastic job in assisting us with our purchase. Would recommend Phil to any other prospective Great service, Phil Ha was very knowledgable and did a fantastic job in assisting us with our purchase. Would recommend Phil to any other prospective Honda buyers. More
by kshalia
Employees Worked With
Phil Ha
June 07, 2017
Very Happy customer and excellent service! Nowadays with internet help, I know what I want to pay for a new vehicle, Internet sales manager Phil Ha, made everything easy laying out best options Nowadays with internet help, I know what I want to pay for a new vehicle, Internet sales manager Phil Ha, made everything easy laying out best options to which model will give me the best deal. He was very professional and very helpful... I was happy walking out with new 2017 Honda Odyssey EX-L. I’ll refer my friends to Mr. Ha in the future. More
by MC
Employees Worked With
Phil Ha
June 06, 2017
First Service First visit for service to have my oil changed and it was a great experience. Will definitely come back to have my oil done there than any other rando First visit for service to have my oil changed and it was a great experience. Will definitely come back to have my oil done there than any other random place on the street. Chanel was awesome and helpful. More
by anelson
Employees Worked With
Chanel
June 03, 2017
Very happy with the service here. Happy with Steve Munoz Awesome service provided by Steven Munoz. Very professional, attentive and nice. I love taking my Honda here . I didn't have an appointment and was be Awesome service provided by Steven Munoz. Very professional, attentive and nice. I love taking my Honda here . I didn't have an appointment and was being turned away when Steven Munoz accommodated me that way I don't have to drive way back. Now, this is customer service. I cam home driving happy. Car was done in no time, I was entertained while waiting. Meaning watched TV and had the coffee and before you knew it, the car was ready! Thank you Steven. They should Clone you! I could give you a 10 star but they only go to 5. You are what Honda needs More
by ALICE DALIZU
Employees Worked With
Steven Munoz
June 01, 2017
Good service Took my 2017 Pilot for service. Was greeted promptly by a friendly service writer. Job was completed within the time specified, while I enjoyed the fr Took my 2017 Pilot for service. Was greeted promptly by a friendly service writer. Job was completed within the time specified, while I enjoyed the free coffee and doughnuts. More
by JTsabar
Employees Worked With
Jeanette Conner
May 31, 2017
Perfect service Very Nice service With Adrian Cruz . We don't need to wait that long for car recall and oil change . He explained our questions very carefully .. Very Nice service With Adrian Cruz . We don't need to wait that long for car recall and oil change . He explained our questions very carefully .. More
by Honda,hl26
Employees Worked With
Adrian Cruz
May 30, 2017
Fast and Easy I have had an excellent experience with these guys. They are always very professional and always delivers what they promise. I love the ability to mak I have had an excellent experience with these guys. They are always very professional and always delivers what they promise. I love the ability to make the appointment via their web site. More
by carguy12312345
Employees Worked With
Chanel Arreola
May 22, 2017
Great experience in purchasing my first car Thanks for all the help in purchasing my first car Faycal, Nick, Alex, Amin, Leroy, and Stephanie! Great customer service throughout the whole entire Thanks for all the help in purchasing my first car Faycal, Nick, Alex, Amin, Leroy, and Stephanie! Great customer service throughout the whole entire process! Highly recommend! More
by Charity Posadas
Employees Worked With
Faycal, Nick, Alex, Amin, Leroy, and Stephanie
May 22, 2017
In & Out First time at dealership as new to the area. When in for a basic service but had some outstanding items that got addressed & corrected. Constant commu First time at dealership as new to the area. When in for a basic service but had some outstanding items that got addressed & corrected. Constant communication with me on the findings and to obtain approval. All work done in 4 hours. Very happy with service and professional way they manage their operation. More
by Twister
Employees Worked With
Kristina
