Honda of Staten Island
Staten Island, NY
Filter Reviews by Keyword
By Type
692 Reviews of Honda of Staten Island
upon entering the dealership, we were greeted by Mr. Steve Gallo, who asked if he could be of any assistance. we told him that our lease was coming due on our odyssey and wanted to know what our option Steve Gallo, who asked if he could be of any assistance. we told him that our lease was coming due on our odyssey and wanted to know what our options were. he proceeded to help us with the information we required. he also introduced us to Mr. Frank Yu and together they worked out what we thought was a fair price for a lease on a new 2011 odyssey. We told them that we would have to shop around and we felt no pressure from them to accept their offer, however, we thought they were sincere in their efforts to meet our requests for the best deal for the vehicle we needed. In the end we returned to the dealership and both Mr. Gallo and Mr. Yu did not disappoint and we left feeling they had done all they could to satisfy us. More
I was looking to lease three cars (one for myself, one I was looking to lease three cars (one for myself, one for my daughter and one for my father) and visited Staten Island Honda because of an adver I was looking to lease three cars (one for myself, one for my daughter and one for my father) and visited Staten Island Honda because of an advertisement in the paper. The salesperson who assisted us upon entering the dealership was Salvatore Pergola. From the moment we met, Sal was informative, helpful and honest. He never once misled us. Sal explained the details of the lease, assisted us in completing all the paperwork, arranged for test drives and did so in a professional manner. It is also to be noted that Sal was out one Saturday and he arranged for my father's test drive with another salesperson, James O'Rourke. Jay was also professional and extremely helpful. He was kind and patient with my elderly father. As a result of the two men mentioned above we leased three cars through Staten Island Nissan. I would not hesitate to recommend the dealership and in particular Sal and Jay. More
Oliver wasn't pushy and answered all my questions. He was a pleasure to talk to. He also saw that a minor scratch was taken care of in a prompt fashion. There should be more salesmen like him. i would defini a pleasure to talk to. He also saw that a minor scratch was taken care of in a prompt fashion. There should be more salesmen like him. i would definitely recommend this dealership to friends. More
Oliver Laroc was the best car dealer I have ever had the pleasure of working with. He was a true gentleman, honest to his word and I have already recommended him to my friends who have children prepping for pleasure of working with. He was a true gentleman, honest to his word and I have already recommended him to my friends who have children prepping for college. Please let him know I feel this way. He is soooooooo refreshing as opposed to some experiances I have had. I worked in retail for 15 years and know when I see a true professional who knows how to deal with clients. I leased a 2010 CRV which we love! More
The service was excellent. The employees were kind, courteous, and efficient. Every effort was made to make us comfortable during the delivery. We are very happy with the car and the price! We were so courteous, and efficient. Every effort was made to make us comfortable during the delivery. We are very happy with the car and the price! We were so pleased, we recommended this dealer to our daughter. She went there to get a car a week later. More
Staten Island Honda was great. Did my research and walked in and bought my car within one hour. I took it home the same day. They gave me an excellent price for my trade in, much better than other H walked in and bought my car within one hour. I took it home the same day. They gave me an excellent price for my trade in, much better than other Honda dealers. Oliver Laroc was a gentleman and when he said he would call, he did. He was a pleasure dealing with. I was impressed with their integrity and professionalism. in dealing with other dealers this did not always exist. this is my seventh Honda. More
With John Gilani the compromise was achieved during a day.We had problems for the past couple months, you kknow, economics, credits...........But we had Honda Accord since 2007, and before going to bye day.We had problems for the past couple months, you kknow, economics, credits...........But we had Honda Accord since 2007, and before going to bye a new car...no doubts, it was Honda Great job John! Good luck. Thanks. More
Our lease on a 2007 Odyssey had expired and my husband and I went in to purchase the vehicle. My Husband and I spoke with Mr Pergola and found that he was such a nice gentleman. When we walked into the de and I went in to purchase the vehicle. My Husband and I spoke with Mr Pergola and found that he was such a nice gentleman. When we walked into the dealership, he greeted us with a friendly handshake and smile. We felt comfortable and at ease. We then spoke to Mr. Faysel who was also very friendly and informed us of our options. Both gentlemen treated us with the utmost respect and we truly felt great about our decision when we left. Thank You Honda for not only having great reliable vehicles, but also having such a great staff at your staten island dealership. Sincerely, Gale and John Jean More
Let me begin with a story.I was due to get a replacement vehicle for my 2007 Toyota Avalon XLS and could not quite decide on which .I called Sal Pergola ,as her had assisted me previously and told him that vehicle for my 2007 Toyota Avalon XLS and could not quite decide on which .I called Sal Pergola ,as her had assisted me previously and told him that as sonn as we returned from vacation I would need to decide.Upon our return which was this past Sunday,my wife reminded me that I needed to do something .Needless to say I called Sal on Monday 7/12/2010 and asked for the pricing on two cars.Within minutes Sal called me back with the information and said that he had exactly what I wanted in stock. I picked the 2010 Crosstour up today Wednesday 7/14/2010 in the exact color and level of equipment that I wanted.Sal was courteous professional and thorough all during the delivery and sale.Needless to say Sal and Staten Island Honda will be seeing more of my family in the future More
I had never dealt with such a rude person such as Oliver. He was nice when we were making the deal and then didn't deliver once the deal was made. I had to constantly call and chase him for items promised (t He was nice when we were making the deal and then didn't deliver once the deal was made. I had to constantly call and chase him for items promised (trunk liner and oil changes). I finally got the trunk liner after 3 weeks of calling. He claimed the oil changes were in the mail but I never received them and it has been well over a month. They lie here and promise things that never happen. Do not trust this dealer or staff! GM was full of it too as he told Oliver to give me these things but wouldn't take my call when I tried to get them. VERY SHADY, DO NOT WASTE YOUR TIME! More