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Honda of Staten Island
Staten Island, NY
727 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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727 Reviews of Honda of Staten Island
January 22, 2020
they do not care for the customer service dept is a rip off!!!!! i have purchased over 10 cars from them and i can not get any help from the sales rep[ that i bought mt car from service dept is a rip off!!!!! i have purchased over 10 cars from them and i can not get any help from the sales rep[ that i bought mt car from More
by tom0212353
Employees Worked With
ala zubadi-service, Elias Ashkar
December 30, 2019
Buyers/Lessees Beware!!! You do not want to do business with these people! Not to mention the 2020 Accord is sub par compared to the older Accord models. Look elsewhere for You do not want to do business with these people! Not to mention the 2020 Accord is sub par compared to the older Accord models. Look elsewhere for a mid-size sedan. More
by patri20
Employees Worked With
John Gilani, Elias Ashkar
October 14, 2019
Bad experience My lease was up on my Honda Ridgeline so I went back to Staten Island Honda with the intention of leasing another Honda Ridgeline everything went wel My lease was up on my Honda Ridgeline so I went back to Staten Island Honda with the intention of leasing another Honda Ridgeline everything went well I agreed on the leasing price I asked Darien about taking the Ridgeline back to Fusion Auto Finance Darien said NO IT’S NOT NECESSARY we will take care of the car and also the disposition fee I said okay. Now a month later I received a bill from Fusion Auto Finance for $400.00 that Darien said they would take care of the disposition fee I went back to Staten Island Honda spoke to Darien and his manager said he never said that they would take care of my disposition fee liars make sure you get it all in writing they lost my families business would never deal with them again so beware More
by Frank
Employees Worked With
Darien
October 08, 2019
If you buying used please check everything even engines air filter ,cabinet filter and even wiper blades have an experienced mechanic or body man after buying 2017 accord sport special edition I trusted th air filter ,cabinet filter and even wiper blades have an experienced mechanic or body man after buying 2017 accord sport special edition I trusted that they checked everything but guess what I check the air filter completely dirty and very old also cabinet filter The first use of the windshield wipers totaled very bad I had to buy new ones my rear bumper by itself started separating from the sides by itself I don’t know why Before driving the car I had a small crack on my windshield the sales manager and sales person were tough with me until the branch manager interfered and accepted generously to replace it although it was not my fault and one of the guys who was driving it before delivery I’m sure cracked it the service guy who fixed it was so rude to me like I had a problem with him although I don’t know him and never met with him also they put a certified preowned sign on the front of the car but when you go there they say it’s not certified it’s used and for sale as it is OK so please inspect the vehicle very well and have a mechanic with you and the asked me for 1800$ more if I wanted the vehicle to be certified I took the car because the dealership is close to me and I don’t have the energy to shop around but I have to say that the branch manager is a very kind man Mr Randy I forgot I replaced my battery although when the car didn’t start many times and I went to maintenance they said it’s a good battery but the battery kept needing a boost then I decided to buy a new battery because this guy is maintenance Jeff made me worry to go there any more although my car still under warranty Abdalla More
by Abdalla67
Employees Worked With
Randy Milejski, John Gilani, Jeffrey Pasenkoff, Elias Ashkar
August 14, 2019
The rudest, very hostile, and most unprofessional place This so called "manager" on the sales floor managed to turn a simple question from a customer into a fully blown confrontation for no reasons. His onl This so called "manager" on the sales floor managed to turn a simple question from a customer into a fully blown confrontation for no reasons. His only response to any of my questions was: "It's your problem." Congratulations , you just lost two sales from my family alone. I'd rather drive 50 miles to any other place, but I won't deal with this place's hostility ever again. More
by eshmain
Employees Worked With
Elias Ashkar
August 11, 2019
Regarding my experience My experience was by far the best I ever had with any car dealership they made me feel completely confident with the vehicle I was interested in and Y My experience was by far the best I ever had with any car dealership they made me feel completely confident with the vehicle I was interested in and Yuri was definitely the reason this transaction was able to be completed he was very professional and courteous and understanding of my financial situation and he completely explain it sk I was able to understand the entire process and because of all this I will definitely be returning in the future and telling all my fiends and family of this experience my recommendation to Honda corporation is to compensate Yuri Miyakawa On his professionalism and as I said previous the reason for this sale to take place he is absolutely a asset to this corporation thank you Yuri More
by Ann
Employees Worked With
Yuri Miyakawa, Edyta Wozniak
July 16, 2019
John Gilani is the best He was able to get me the exact car that I wanted with the best deal. He is very knowledgeable and would definitely go to him for my next Honda purcha He was able to get me the exact car that I wanted with the best deal. He is very knowledgeable and would definitely go to him for my next Honda purchase or lease. More
by Li
Employees Worked With
John Gilani
June 12, 2019
Unprofessional dishonest service Horrible experience. We came with a personal invitation from Honda because we've leased from this dealership before. It was promised to us to pay al Horrible experience. We came with a personal invitation from Honda because we've leased from this dealership before. It was promised to us to pay all charges from out previous lease to Toyota. But after we got a car - we got a bill from Toyota for $381 disposition fee. We've talked to Vladimir K and his manager Elias Ashkar - but they said they cannot do anything. We were leasing cars many times but never paid a disposition fee from previous dealer. Liars - don't go there. VS More
by joleenz
Employees Worked With
Vladimir K - no last name on his card..., Elias Ashkar
May 29, 2019
Worst service May 20, 2019 I brought my Honda Pilot 2019 For the first replacement of engine oil. My car spent the whole day on the service. When I came to pick up May 20, 2019 I brought my Honda Pilot 2019 For the first replacement of engine oil. My car spent the whole day on the service. When I came to pick up the car and asked you changed the oil, they said yes. The next day, I checked the engine, oil was black half of the level. No one has changed the oil and filter I will never use this service. More
by Odessit
Employees Worked With
Richard
February 25, 2019
Horrible shopping experience. Unwilling to match the prices of other dealers. Get a price at Honda of Staten Island as a benchmark, but do not buy from them. Expect a lower price Unwilling to match the prices of other dealers. Get a price at Honda of Staten Island as a benchmark, but do not buy from them. Expect a lower price somewhere else. Sales Manager, Elias, is extremely dishonest. Although I wanted to lease from them, I was able to lease a more equipped model at Bay Ridge Honda for a significantly less amount of money. General Manager, Randy Milejski is unreachable. He does not return telephone calls. More
by PK
Employees Worked With
Randy Milejski, Elias Ashkar
