Honda of Staten Island

Came in on Friday, 3/10/2023. Spoke with ELAINE BRUNO about two separate vehicles that I had scheduled the same day; a 2014 Honda Accord and a 2004 Honda CRV. I must admit that E Spoke with ELAINE BRUNO about two separate vehicles that I had scheduled the same day; a 2014 Honda Accord and a 2004 Honda CRV. I must admit that Elaine really knows what she is doing and she is exceptional in the communication area with customers. Her professionalism is astounding to say the least in the most positive of ways. It is very apparent that the Service Department at Staten Island Honda understands CLEARLY that they are part of a team effort to RETAIN Business and create REPEAT Business. An excellent experience in the Service Department usually translates in purchases within the Sales Department. I wish other Dealerships can understand this formula instead of creating their own Department Fiefdoms which clash with the other Departments. Having an experienced mature person like Elaine contributes to the overall success of the business model. In addition, I must give a commendation to JASON X who is one of the Technicians. Not only is he knowledgeable but he CAREFULLY listens to the symptoms when a customer explains it to him face to face. This was very refreshing because in all my years purchasing vehicles in New Jersey, I NEVER ONCE had the opportunity to speak with the Technician face to face. They were always buried away in the back of a building. Having a Technician speak with you personally can alleviate any type of garbled communication and I hope Staten Island Honda continues this practice. If I was going to rate BOTH Elaine Bruno and Jason X, on a scale of 1-10. it is without a doubt that they EXCEEDED the top score of 10 by a HUGE MARGIN !!! - Vincent B More

Danny Levine is amazing and will do his best to work with you to get any car issue resolved! you to get any car issue resolved! More

The agent Michael Lopiano was courteous efficient professional and extremely helpful in helping me get the car and payment I desired. He helped me in every way and gave a thorough tutorial of the car professional and extremely helpful in helping me get the car and payment I desired. He helped me in every way and gave a thorough tutorial of the car when we were done. He also did it in a timely manor which was very important to me. More

Very professional am very happy to choose this dealership specially the sales advisor Devante James very friendly and very knowledgeable and helpful help me lot very thankful dealership specially the sales advisor Devante James very friendly and very knowledgeable and helpful help me lot very thankful More

Danny Levine took care of our problem he is very understanding and caring Try’s to take care of our service as quickly as possible understanding and caring Try’s to take care of our service as quickly as possible More

Great staff and service. My advisor did a excellent job. Will return when service required. Jason Meiner went the extra mile. Thank you. My advisor did a excellent job. Will return when service required. Jason Meiner went the extra mile. Thank you. More

Excellent customer service friendly atmosphere Elaine took care of me & I’m satisfied with everything took care of me & I’m satisfied with everything More

Thanks to Michael Lopiano. Michael was a complete gentleman throughout the purchasing process. No pushy sales tactics or pressure on his part in order to get the deal done. M Michael was a complete gentleman throughout the purchasing process. No pushy sales tactics or pressure on his part in order to get the deal done. Michael easily made this one of the best car purchasing experiences I've had. More

Service Tech Kevin Bader (342) was excellent and very helpful. Explained all the details of the job being done on my vehicle also gave me several options that were helpful for the next service. I’m still helpful. Explained all the details of the job being done on my vehicle also gave me several options that were helpful for the next service. I’m still waiting for a Latch Assembly to come in around Monday or Tuesday so that it can be replaced with is covered under warranty. More

This dealership was great in just about every way. From Showroom to delivery and finally driving off in my new car. My first maintenance the fastest experience I've ever had. That is highly appreci From Showroom to delivery and finally driving off in my new car. My first maintenance the fastest experience I've ever had. That is highly appreciated. Much Thank to my Service Advisor Kevin Bader. Wont go anywhere else for maintenance so keep this up!! More