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Honda of Staten Island
Staten Island, NY
871 Reviews
For over 40 years, Honda of Staten Island has been proudly serving Honda shoppers in New York, New Jersey and surrounding areas from our convenient Staten Island location. Honda cars offer outstanding long-term value, innovative technology, distinctive looks and character. Highly trained professionals and a dedicated management team are at the core of our dealership, and it shows in how we treat our customers. Customers will find the buying experience unsurpassed and hassle free, with the focus on getting you the vehicle that fits your lifestyle and budget. We know there are many Honda dealers and we truly thank you for choosing us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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February 26, 2006
I was interested in Leasing a 2006 Honda Civic EX. After asking for dealer quotes online, Staten Island Honda replied asking me to contact them because they "had" the car I was looking for. I called and wa asking for dealer quotes online, Staten Island Honda replied asking me to contact them because they "had" the car I was looking for. I called and was given a quote. The amount was high and I asked if a better deal could be made. A new quote was offered to me ONLY AFTER ALL MY FINANCIAL INFORMATION WAS TAKEN. He said he would "check" and get back to me with a deal. We came to an agreement and it was going to take 1 to 2 weeks to get the car in. He took my credit card number for a deposit, gave me a vin number for my insurance. He called a week later and said the car CAME IN and to come the next day and sign the lease and transfer my insurance. The next day I called to verify time and so forth and was told EVERYTHING WAS FINE and to come. That day I got rid of my old car so that the plates would be free and transfered my insurance to the new car. When I showed up, they made me wait for the dealer for about half an hour, then he came out and said that the car that came in was in a different color by mistake, oh and by the way it was an LX and not an EX. Shocked not that a mistake was made but that he didn't warn me about it when I spoke to him on the phone I was outraged. All I could think about was that I got rid of my old car and there was no car waiting for me...It got worse, not only was there no car, there was no deal at all. The amount we agreed to on the phone didn't exit and he said I was declined by his banks. I became enraged about the entire situation and all they could say was "there is no need for unpleasantness and pointing fingers". They could try one last bank tomorrow in a last ditch effort to get me that lease, but the quote we discussed was only for Tier One credit and would not apply to me. I brought up the fact that none of this was mentioned on the phone and that all my information must have been taken for a reason and that I was lead to believe there were no problems. They just kept backtracking and making excusses. Its not their fault, he could not have possibly told me that...I stormed out and took my business to another dealer the very next day. DO NOT TRUST THEM!!!!!!!!!!!!! More
by irmonk
Employees Worked With
Raymund Valenzuela
