Honda of Sarasota - Service Center

I don’t know what to say. I work in the medical field and I treat people with kindness and respect and I just don’t feel that when I come here. I feel like I’m nothing but a n I work in the medical field and I treat people with kindness and respect and I just don’t feel that when I come here. I feel like I’m nothing but a number. I’m not heard. I told the service department that I had a REPAIR light that kept coming on. They did an oil change They did an oil change. I spent two hours waiting patiently just to have see my internal repair light come on. Overall, I just haven’t had a good experience with Honda and it’s unfortunate because I used to work here when I was very young. It had a reputable name back then. I’m thankful for smart cars. I think this is gonna be the end of the era where our cars will tell us the problems. More

Bryan was welcoming and kept me informed throughout the process. The predicted wait time was spot on, making for a smooth and hassle-free experience! process. The predicted wait time was spot on, making for a smooth and hassle-free experience! More

Too much upselling. Go for oil change and they come back “needed items generally around several hundred dollars”. Go for oil change and they come back “needed items generally around several hundred dollars”. More

Brian is always friendly and courteous, always follows through,he’s Great employee, deserves a raise! through,he’s Great employee, deserves a raise! More

Fast, efficient, friendly. Great experience! Very nice staff. Staff helpful when I asked to explain some of the systems in the car. Great experience! Very nice staff. Staff helpful when I asked to explain some of the systems in the car. More

All was as planned and went very smoothly. ...have a good day Roger Young, Sarasota resident ...have a good day Roger Young, Sarasota resident More

Bryan is an excellent service advisor, he seems like he really cares. Explains everything very well. really cares. Explains everything very well. More

Joe is such a pleasure to work with. The whole service team seemed happy and glad to help anyone and.everyone. It's nice to see and be around. The whole service team seemed happy and glad to help anyone and.everyone. It's nice to see and be around. More

Lisa my service person, is awesome! She helped me with my warranty information and explained how it works. She helped me with my warranty information and explained how it works. More

Great service from Bryan and his colleagues. Looking forward to bring our other Honda for service. Looking forward to bring our other Honda for service. More