Honda of Salem

I asked for a list of repairs that could be done not at the dealership but doesn't violate the warranty and she never answered. the dealership but doesn't violate the warranty and she never answered. More

Went smoothly I am happy with service. My experience was pleasant. I will be back My experience was pleasant. I will be back More

Friendly people all around. Nobody treated me like I was any different than them. And everyone seemed like they were looking out for me Nobody treated me like I was any different than them. And everyone seemed like they were looking out for me More

Great The experience with the dealership was great. They were friendly & quick getting the crv done. They were friendly & quick getting the crv done. More

Other than the ice mishap,from drop off to letting me know my vehicle was ready,and being done within a timely manner. It was great know my vehicle was ready,and being done within a timely manner. It was great More

Very friendly. Found a coupon to apply that was better than what I had brought in Found a coupon to apply that was better than what I had brought in More

Mauricio is welcoming and surgical with his questioning, he still has that welcoming presence, but has that equally admirable demeanor of a professional he still has that welcoming presence, but has that equally admirable demeanor of a professional More

The dealership was responsive to my initial request for information. When I went in to get a firsthand look they quickly responded to my questions. This is when I met my salesperson, Jeff Jaynes, who was e information. When I went in to get a firsthand look they quickly responded to my questions. This is when I met my salesperson, Jeff Jaynes, who was extremely helpful from start to finish of my car buying experience. Jeff is very knowledgeable and has extensive experience in car sales which made the time I spent with him to be invaluable. More importantly, Jeff brought a very positive and caring attitude in helping me with the purchase of a new car. More

Excellent I had my brother take the car in for me - sorry Good job - thank you Good job - thank you More

As always, the dealership tries to over-sell. I was told that my brakes were at 2mm and was given an estimate. I stopped by Les Schwab and they told me my brakes were at 4 and 5mm. I do appreciat I was told that my brakes were at 2mm and was given an estimate. I stopped by Les Schwab and they told me my brakes were at 4 and 5mm. I do appreciate that Andy went back into my service record after my appointment and let me know via text that some of the services that were listed as dire could indeed wait to be done. I don't trust many of the service reps at Honda of Salem anymore. Robert was the best, but he left. I have had a good experience with Mauricio, and now Andy seems like someone I could work with again in the future. More