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Honda of Rutland

Rutland, VT

3.6
279 Reviews

211 US-7

Rutland, VT

05701

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279 Reviews of Honda of Rutland

May 26, 2026

I had a terrific experience buying my used car at Honda of Rutland. Then I tried to call for service. I left three messages on three different days with no call back. I reached out to the person I purchase More

by Fishman.esther
Service Communication
Recommend Dealer
No
Employees Worked With
Connor, service manager
May 27, 2026 -

Honda of Rutland responded

Esther, we're glad to know you enjoyed your initial purchase experience, but it's concerning to hear about the difficulty you've had in reaching our service department. We certainly aim for more timely communication than what you've described. If you could please contact me directly, I would be happy to assist with setting up any needed services and address any further concerns. Thank you, Connor Worthen - Service Manager - cworthen@hondaofrutland.net

May 20, 2026

DO NOT DO BUSINESS here. Disgusting. Chauvinistic. Francesco Wright & Connor Worthen (Manager) in service are despicable. Classic example of car dealership machismo and chauv More

by MiffedinWeston
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francesco Wright, Connor Worthen
May 21, 2026 -

Honda of Rutland responded

We appreciate you taking the time to share your feedback and are sorry to hear that your visit did not meet our usual standards. Please feel free to reach out if you’d like to discuss your experience further so we can work toward a resolution. Thank you, Connor Worthen - Service Manager - cworthen@hondaofrutland.net

May 21, 2026 -

MiffedinWeston responded

Shame on you Connor Worthen. Profits over people. Sad. You took advantage of a young woman who only recenlty got her driver's license and who just needed a new car battery and sold her top shelf + huge % markup, and never even suggested a more affordable option even though available. Charged her 0.6 hrs at $180/hr for literally unscrewing battery casing, lifting old batt out, dropping new batt in, and reattaching the casing bracket. Typical.

September 29, 2025

I just had the best experience with Honda of Rutland. There were professional and courteous. They made buying my new Passport Elite super easy and fast. Wonderful service. Hunter Phelps was my Salesman a More

by TracyAtwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Phelps, Andrew Magro
January 23, 2025

The Key Honda of Rutland is a bit of a drive, 1 hour and 40 minutes for us. The trip was definitely worth the effort. Staff responds courteously and quickly to all of our questions. The was no "pressure" More

by IC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savannah, Andrew Magro, Ben Cram
December 23, 2024

I had my truck inspected at a small shop in Rutland. My truck failed inspection due to bad tie rods. They suggested I make an appointment at the nearest Honda Dealer as soon as possible. I was due to More

by stevebrown51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
October 03, 2024

I am writing to express my deep disappointment and frustration with the lack of communication and follow-up from Key Honda of Rutland. After our initial discussions regarding a vehicle purchase, I’ve More

by wolf13303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Magro, Eric Harrington, Ben Cram
January 05, 2024

Reticently, I went into the service Department to have my brakes as well as an overall inspection checked before a long trip. Left my care in trusting hands, as I got a ride ( from Honda ) to the local spo More

by dpdoenges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Cram, Brian Dennis
May 09, 2022

I sure am glad I shopped around and ended up here. I received 4k more for my trade than a Toyota dealer offered. Easy place to shop. I strongly recommend More

by Buckhunt1416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Magro, Eric Harrington, Kyle Sheridan
April 08, 2021

Had a great experience with Patrick Pitts yesterday buying a Crv !!Was the best experience I have ever had buying a car!! Thank you Patrick for everything!!! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Pitts
March 09, 2021

I just want to say that both Kyle and Andrew were amazing. They were very friendly and personable. They paid attention to my needs and got me into a wonderful vehicle. They were super nice to my k More

by kjohnson2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Magro, Kyle Sheridan
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