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Honda of Reseda
Reseda, CA
96 Reviews
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Showing 96 reviews
May 16, 2019
Unable to schedule oil change I purchase Advantage plan with Hammer Honda Reseda and unable to schedule an oil change on Friday or Saturday after calling in Honda Service several t I purchase Advantage plan with Hammer Honda Reseda and unable to schedule an oil change on Friday or Saturday after calling in Honda Service several times. They only have Monday available and I work almost all weekdays. My Honda Accord oil life now is 30% and still cannot schedule an oil change. 02 weeks ago I stopped by Honda Service at 4:30pm ( they close at 6pm) but they didn’t take my car for oil change even though there was no car , except mine, waiting for service, because I didn’t schedule an appointment. More
by Patrick Pham
Employees Worked With
Santos brown
April 29, 2019
Refused to service our car Maintenance required dashboard indicator turned on Friday. My wife is very picky, she is scared to drive a car if something wrong with it. She cancele Maintenance required dashboard indicator turned on Friday. My wife is very picky, she is scared to drive a car if something wrong with it. She canceled her doctor appointment, and we brought her CR-V to the service department to change oil. Wow, big surprise, they refused to do it because we did not make an appointment in advance. We did it all the time since we bought the car. Suddenly they changed their rules, but they did not announce about it. What a waste of time. I was always under impression that car dealership services are supposed to serve their customers who buys their car. If I knew what kind of problem we would have servicing our Honda cars in Hamer Honda dealership, would we buy them ? Never !!! More
by vadi
Employees Worked With
Service manager
December 14, 2018
Messed up my car I always do my oil change and my car service at their dealership, but most of the time they must mess up something, last time dec12th, i went for an o I always do my oil change and my car service at their dealership, but most of the time they must mess up something, last time dec12th, i went for an oil change, tire rotation, and inspection, before i go to the dealership everything was fine except that my car needed the new oil, however after they did the oil change, tire rotation and inspection, and once i left they dealership i started to hear chink sounds coming from the back tire, i tried calling them they didnt answer More
by youssif
Employees Worked With
Gustavo
November 09, 2018
Horrible customer service I tried for almost 2 weeks and practically begging this dealership to sell me a car and I couldn't get anyone to help me. My initial contact was Alber I tried for almost 2 weeks and practically begging this dealership to sell me a car and I couldn't get anyone to help me. My initial contact was Albert a salesman who never returned two calls after setting out the parameters of our deal. I then went up the ladder to the General Sales Manager and left 2 messages with no return calls. It was only after I called the General Manager that I received a response from the General Sales Manager. He was very apologetic and promised that he would check on the car that I was interested in and call me on Monday. Of course no return call - I refused to further beg to spend my money at the dealership. More
by dv
Employees Worked With
Albert, Chris Darby
September 19, 2018
Return my car and purchase new one They are friendly and knowledgeable. I will recommend this dealership to my friends. we had good time there and we liked a lot our new car. They are friendly and knowledgeable. I will recommend this dealership to my friends. we had good time there and we liked a lot our new car. More
by Mani
Employees Worked With
all of them are excellent
September 05, 2018
Great cust service in the sales dept Had a great buying experience with Jack and Cody when getting my certified civic. Definelty recommend these guys and Hamer Honda! Thank you again gu Had a great buying experience with Jack and Cody when getting my certified civic. Definelty recommend these guys and Hamer Honda! Thank you again guys. More
by Scott C
Employees Worked With
Jack and Cody
September 04, 2018
Very pleased It was great experience. Salesman Mr. Ghaffari was very experienced, understanding and made the purchase of my new car stresses free. Mr. Armani han It was great experience. Salesman Mr. Ghaffari was very experienced, understanding and made the purchase of my new car stresses free. Mr. Armani handled the financial side of the deal very afficiant and easy. Thank you HAMER HONDA. More
by Gphonda1234
Employees Worked With
Mr. Ghaffari, Mr. Armani.
September 04, 2018
Overall great experience Very professional and helpful they did everything possible to help us and make our experience great. Answered all our questions and concerns it was aw Very professional and helpful they did everything possible to help us and make our experience great. Answered all our questions and concerns it was awesome. More
by Trojans24
Employees Worked With
Alberto, Mike and Chris
September 04, 2018
Great Team Process was pretty fast. Despite having a couple bumps in the road, the dealer and finance guy were able to work thru it and give me a deal almost exa Process was pretty fast. Despite having a couple bumps in the road, the dealer and finance guy were able to work thru it and give me a deal almost exactly As I was hoping to find. More
by callends
Employees Worked With
Fernando
September 04, 2018
New Car Purchase Hands down the best car buying experience I’ve ever had! If you’re looking to finance/lease you’re next vehicle, ASK FOR DREW WILKINSON! He will crack Hands down the best car buying experience I’ve ever had! If you’re looking to finance/lease you’re next vehicle, ASK FOR DREW WILKINSON! He will crack you up and make your hours long visit feel like minutes. He went out of his way and beyond to make sure that I was satisfied with every decision that I made. Originally a devoted Kia customer, Drew made this car buying experience so pleasurable that I have found my heart now in Honda. Thank you so much Drew! More
by AbelS.
Employees Worked With
David
