Honda of Reseda

WORST MOST HORRIBLE EXPERIENCE Since financing this car to buy I've had to take it into service multiple times since the first month of buying the actual car. Apparently the car was Since financing this car to buy I've had to take it into service multiple times since the first month of buying the actual car. Apparently the car was checked.... well not so much. Then few days after, I get a text from hamerhonda that the dealer who sold me the car will no longer be working with them. Already skeptical as is from a fuse not working to my lights acting weird and a funny noise... I thought what a disaster. Usually my grandma helps me with stuff like this but when I over looked the contract for what I thought was a 17,000 dollar car. It turned into a 22,000 dollar contract. The person who sold me and my grandma told us , I would have warranty with almost everything and that the car will be covered for service and maintenance and roadside maintenance and for anything wrong mechanically and that I will get the full packages , advantage care and for this and for that. So I thought "hey couple grand more and I get service too" Sounds great. Well turns out that was way to good to be true. Almost every single time I brought my car to get serviced they tried to up charge me until I complained what I purchased buying the car. Make a note that this isnt even 2 months having the car.. Now multiple times, at least 8 or more I have serviced my car and it has been a little over a year. I can now say I am very very very disappointed with Honda. I AM VERY UPSET AND DEPRESSED because of this. If I knew I would get ripped off like this I would of put $22000 towards a brand new car they sell. Or even my cash money of over $2000 towards something else.. but they sold me a push start. They sold me something that was used and was going to have future problems to just make their sale, to just make their commission. My grandma having almost an 800 credit score , got me only a $337 dollar payment every single month, which I heard after from everyone else that my monthly should be way lower... then to not mention my credit wasnt bad either... me ranging from a 650-700,,, so back to service department, it turned out my car had a bad battery. Get the battery checked out and they try to charge me , not to mention I just bought the car and the battery date said 9/17 when it was only 4/18 , so I complained and they changed it that day fully covered apparently... and a day or two later my car kept popping up codes. So here I am coming back. & I already did have a little collision where a left turner hit me and the passenger light broke but I had bumper fixed and the two lights still working on both sides if that makes sense. Well apparently their diagnosis was that my car had a short because of broken light. & I told them no that's not it because my bulbs are fine , go check my light bulbs and they were deliberately popped. BOTH OF THEM. Omg I felt like crying and so upset. I told them what they did and they denied it saying it's broken. Like I paid $20 for both bulbs what in the world.... now this is all in 1 year. Now the most recent is my brake fluid. They told me I needed it done so guess what another $200 for that,, Just got it changed and everything at Hamer , then just got my service again for my A1 and guess what comment they put , that my brake fluid is after market and dirty. When they are the ones who changed it. Oh man I am super upset. I havent even called them yet so I can control my rage and sadness all at the same time. They really ripped me off purchasing the car and now ripping me off with the services for this broken car they sold me. Come to find out the old service manger is no longer with them and that they are training new people.. ugh I'm so upset. Please steer clear of this Honda Place , you will find yourself stuck and depressed from the decisions to go with them as I am very disappointed in Honda. More

Unable to schedule oil change I purchase Advantage plan with Hammer Honda Reseda and unable to schedule an oil change on Friday or Saturday after calling in Honda Service several t I purchase Advantage plan with Hammer Honda Reseda and unable to schedule an oil change on Friday or Saturday after calling in Honda Service several times. They only have Monday available and I work almost all weekdays. My Honda Accord oil life now is 30% and still cannot schedule an oil change. 02 weeks ago I stopped by Honda Service at 4:30pm ( they close at 6pm) but they didn’t take my car for oil change even though there was no car , except mine, waiting for service, because I didn’t schedule an appointment. More

Refused to service our car Maintenance required dashboard indicator turned on Friday. My wife is very picky, she is scared to drive a car if something wrong with it. She cancele Maintenance required dashboard indicator turned on Friday. My wife is very picky, she is scared to drive a car if something wrong with it. She canceled her doctor appointment, and we brought her CR-V to the service department to change oil. Wow, big surprise, they refused to do it because we did not make an appointment in advance. We did it all the time since we bought the car. Suddenly they changed their rules, but they did not announce about it. What a waste of time. I was always under impression that car dealership services are supposed to serve their customers who buys their car. If I knew what kind of problem we would have servicing our Honda cars in Hamer Honda dealership, would we buy them ? Never !!! More

Messed up my car I always do my oil change and my car service at their dealership, but most of the time they must mess up something, last time dec12th, i went for an o I always do my oil change and my car service at their dealership, but most of the time they must mess up something, last time dec12th, i went for an oil change, tire rotation, and inspection, before i go to the dealership everything was fine except that my car needed the new oil, however after they did the oil change, tire rotation and inspection, and once i left they dealership i started to hear chink sounds coming from the back tire, i tried calling them they didnt answer More

Return my car and purchase new one They are friendly and knowledgeable. I will recommend this dealership to my friends. we had good time there and we liked a lot our new car. They are friendly and knowledgeable. I will recommend this dealership to my friends. we had good time there and we liked a lot our new car. More