Honda of Reseda

Shah is an excellent vendor and a great person, he is very kind and cool very kind and cool More

Great salesman Shah, he help me to buy mi first car, really love the experience. really love the experience. More

Great service. Amazing staff we were well cared for and shown around to what we were looking for. Would recommend buying with them. Made Honda shine for me Amazing staff we were well cared for and shown around to what we were looking for. Would recommend buying with them. Made Honda shine for me More

Great service ! Kind staff, great service! So grateful! Great salesman amazing very good experience for us Kind staff, great service! So grateful! Great salesman amazing very good experience for us More

Great service, very respectful Jorge Rodriguez was amazing very knowledgeable and understanding Saeid Mostajeran was patient, helpful and super fast amazing very knowledgeable and understanding Saeid Mostajeran was patient, helpful and super fast More

Amazing service. Professional and understanding. Daniel Carrera is amazing and Honda is privileged to have him. GO RESEDA!!!!!! Professional and understanding. Daniel Carrera is amazing and Honda is privileged to have him. GO RESEDA!!!!!! More

Rihana, Was very helpful, professional and made the process of buying and financing a car actually enjoyable. I felt at ease and positive throughout the five hours. Five stars for sure. process of buying and financing a car actually enjoyable. I felt at ease and positive throughout the five hours. Five stars for sure. More

We had the best service, thank you so much Leonard, Shaheer Ashley and Saeed for assisting us for buying our car, all happen in a day. You did all the possible way & beyond to help us. Truly appreciate Shaheer Ashley and Saeed for assisting us for buying our car, all happen in a day. You did all the possible way & beyond to help us. Truly appreciate it. More

The worst Honda dealership in the country. Unprofessional and dishonest. Honda of Resda asked me to sign the lease contract and start paying for the lease before delivering the vehicle. This Unprofessional and dishonest. Honda of Resda asked me to sign the lease contract and start paying for the lease before delivering the vehicle. This is after running my credit report and multiple delays on the ETA of the vehicle. Bunch of crooks. Don't have them run your credit report. Not to be trusted! Take your business elsewhere. More

Unclear Finance Process, Missing Key Card, and Poor Follow-Up After Lease, Zero customer service or transparency. I leased a 2025 Honda Prologue from Honda of Reseda on Saturday. The salespeople, R Follow-Up After Lease, Zero customer service or transparency. I leased a 2025 Honda Prologue from Honda of Reseda on Saturday. The salespeople, Rihana and Federico, were helpful and professional, but my experience with the finance department and follow-up after the lease has been extremely disappointing. During the finance signing, I was rushed through the paperwork late in the evening. I wasn’t given time to review the contract or ask questions, and there were issues with the signing equipment that added to the confusion. Without any real explanation, the finance manager added a $49/month Honda Care maintenance plan. When I asked about it, he said it was necessary for air filters and tire rotations even though this is an EV and the sales team had told me it has minimal maintenance needs. After the lease, I called another Honda dealership to verify maintenance costs and was told a tire rotation is around $40. This raised even more concern about why the warranty was pushed so aggressively. When I returned to the dealership the next day (Sunday) to ask questions, the finance manager dismissed me and said I “wouldn’t understand the numbers unless I wanted to be a finance manager.” He also disregarded my question about alternate coverage options that my friend received at another dealership. When I followed up with the sales team, they referred me to the service department to explain the warranty. Then the service department (Gil) told me I don’t have a service plan on file—and deferred me back to finance. This back-and-forth has been frustrating. Instead of clearly answering my questions, each department keeps redirecting me somewhere else. There’s no organization or accountability, and it feels like I’m being given the runaround. In addition to all this, I noticed the key card for the vehicle was missing when I got home. I reported it right away and was told the delivery team would get back to me, but no one has followed up. I sent a detailed email to the General Manager (Mike Patel) on Monday and called to confirm it was received. I was told by Sales Manager Marlon that Mr. Patel was in meetings all day and that he would help, but I have not received any written response from either of them. At this point, I would also like to be provided with a full list of what the vehicle was supposed to come with (key cards, charging cables, floor mats, accessories, etc.) to avoid any disputes or charges when returning the car at the end of the lease term. The overall lack of transparency and disorganization is really disappointing, especially after signing a lease for a $50,000+ vehicle. I’m still hoping this can be resolved, but I wanted to share my experience so other customers know to ask detailed questions, take their time reviewing all paperwork, and make sure everything is accounted for before leaving the dealership. More