Honda of Manhasset - Service Center

Banks is my guy there, always helps me out, works with me on pricing. You guys need more people like him. No xx, & empathetic with the customer. I should give you guys 3 stars due to the fact that you try to on pricing. You guys need more people like him. No xx, & empathetic with the customer. I should give you guys 3 stars due to the fact that you try to fleece customers with your “dealership pricing” but you’re lucky you have an employee like Banks. Cheers to Mr. Banks More

Informative, caring, thorough and I walked into service frantic and left with a small. Very happy and switching to them when I get my next car. frantic and left with a small. Very happy and switching to them when I get my next car. More

David was AMAZING! From beginning to the end. He was Kind, patient, and he took his time explaining the services to me. I will DEFINITELY recommend David, and this loca From beginning to the end. He was Kind, patient, and he took his time explaining the services to me. I will DEFINITELY recommend David, and this location in the future. More

I didn't like the mess, the way you were treated and worse I had to go get my car from the parking lot. worse I had to go get my car from the parking lot. More

David Banks was very helpful and knowledgeable about my car, he explained the services that I needed very clearly to me. car, he explained the services that I needed very clearly to me. More

Servicing my vehicle could not be easier or more efficient. The team was so thorough and accommodating! efficient. The team was so thorough and accommodating! More

David Banks was friendly and honest. He gave an estimated time and it was accurate. He gave an estimated time and it was accurate. More

Our experience with the service at Honda Manhasset has consistently been disappointing when it comes to respecting appointment times. For example, even with a 10 AM appointment, the actual service often d consistently been disappointing when it comes to respecting appointment times. For example, even with a 10 AM appointment, the actual service often doesn't start until hours later—sometimes not even by noon. They might initially promise a 45-minute to 1-hour service, only to keep extending it by another 30 minutes repeatedly. It feels like customers need to constantly follow up just to ensure their vehicle is being worked on; otherwise, you could end up waiting an entire day. This isn’t a one-time occurrence—it has happened multiple times despite our hope that each visit would bring improvement. Appointments are made to manage time efficiently, both for the staff and customers. It's frustrating to see little regard for the time of clients who show up punctually and trust the schedule provided. I genuinely hope the management takes this feedback seriously and implements better time management practices to respect their customers’ schedules More

Great experience during my service appointment. I was in and out and updated asking the way. I was in and out and updated asking the way. More

Serice was satisfactory. Even though it was a very busy day, they tried their best to not keep me waiting long. Personnel were courteous and very professional. A big change f Even though it was a very busy day, they tried their best to not keep me waiting long. Personnel were courteous and very professional. A big change from previous management. More