Honda of Lake Jackson
Lake Jackson, TX
Filter Reviews by Keyword
By Type
186 Reviews of Honda of Lake Jackson
Major "KUDOS" to the great sales department of Major "KUDOS" to the great sales department of Honda of Lake Jackson. My fiance' and I spent over a year looking and pricing vehicles. As with anyo Major "KUDOS" to the great sales department of Honda of Lake Jackson. My fiance' and I spent over a year looking and pricing vehicles. As with anyone, just trying to find the best deal. I contacted Thomas on several occasions and bugged him to death trying to find a car that simply wasn't to be found. Even through my frustrations he never lost his cool. Finally, on the 26th of December the Accord we wanted was available and we could not have been happier with our choice. The floor saleman, Victor Gutierrez, was awesome to deal with as well. Very thorough, not pushy, and realized quickly that I knew what I wanted and did whatever it took to make it happen. If I have the opportunity to work with these two gentlemen in the future "I WILL NOT HESITATE"! They, along with the over-all "atmosphere" and serenity of the entire dealership was STELLAR! The quality of their cars? Well..........it's still Honda and its "priceless". Our choice was the loaded 2013 Accord Sedan with a few "bells and whistles" added for a personal touch! I am totally amazed at what they have done to this automobile. My first Accord was in 1998. It was awesome then, but "nothing like today's models"! WOW!!!! I will do it again one day. To Victor and Thomas, " my personal thanks for a very smooth and stress-free deal. You two scored BIG! Sincerely, Dan and Diane Kilpatrick Angleton, Texas More
These guys are very friendly and helpful. Daniel and Thomas were very courtious and went the extra mile to help me with a deal that I would be happy with. I felt very comfortable there experiencing thei Thomas were very courtious and went the extra mile to help me with a deal that I would be happy with. I felt very comfortable there experiencing their professionism. More
To you The Dream Team of Sales Guys: Robert Doolittle, To you The Dream Team of Sales Guys: Robert Doolittle, Victor Gutierrez, Sean Gibsson, Chris Bascom, Paul Hopkins, and of course Rod Hall (You Made i To you The Dream Team of Sales Guys: Robert Doolittle, Victor Gutierrez, Sean Gibsson, Chris Bascom, Paul Hopkins, and of course Rod Hall (You Made it Happen). I just wanted to write you a quick note to thank you all for going that extra mile. Your honesty and dedication while selling me my new car yesterday. I went in thinking that I am a female and that they will takse advantage of me, but you've helped to redefine the stereotype. No that did not happen. You made me feeel that my 25yrs of owining Hondas I am part of the family. Robert, Rod you moved mountains for me. This was the best birthday present that I could buy myself. Thank you so much for answering all of my questions honestly, and making the wait well worth it and not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Honda of Lake Jackson Texas, and telling them to ask for the Dream Team of Sales Guys. Thanks again. More
Victor was awesome! I will send my friends directly to him. He was experienced and knowledgeable. He may buying a car a pleasurable experience!! I also loved the professionalism of the finance manager. him. He was experienced and knowledgeable. He may buying a car a pleasurable experience!! I also loved the professionalism of the finance manager. More
Walked in not even expecting to purchase a car. Found everyone to be extremely friendly and helpful. I found a few errors with the car I initially purchased and didn't feel right about taking it home. I everyone to be extremely friendly and helpful. I found a few errors with the car I initially purchased and didn't feel right about taking it home. I expressed my concern and the issue was resolved by finding me a brand new car (in the color of my choice) within only 2 business days. I am EXTREMELY happy with this dealership...AND my beautiful new car! More
Had purchased several vehicles from a dealer in Houston & was not looking forward to spending the whole day out there. Decided on looking at our local dealers pre-owned vehicles, Honda had nice selection o & was not looking forward to spending the whole day out there. Decided on looking at our local dealers pre-owned vehicles, Honda had nice selection of pre-owned. Once we started looking we found something we liked at price lower than what we had budgeted for, after a test drive we decide to purchase, Honda reduced the price even more without us having to haggle, which was a great surprise.. The financing is always so stressful & takes so long, but not this time, whole process from the time we found our vehicle tell we walked out with new keys in hand was 3 hours at the most, Thanks Rachel for all your help. We will defiantly back.. More
Had an exceptional experience with victor. He showed me and my wife a few v cars and was very helpful. He made the entire experience fun and easy and we got a great deal on a new civic. I would recomme and my wife a few v cars and was very helpful. He made the entire experience fun and easy and we got a great deal on a new civic. I would recommend anyone in the market to come and meet victor along with all of the managers jason weeks. Paul hopkins and the gm rod haul. Chris in finance was wondefull as well and made closing a breeze. More
We just bought a 2012 Honda CR-V, and the whole experience was great! Lex was incredibly warm, welcoming and easy to work with. He made the process enjoyable and we will definitely recommend Hond experience was great! Lex was incredibly warm, welcoming and easy to work with. He made the process enjoyable and we will definitely recommend Honda of Lake Jackson to our friends. More
Excellent help, good suggestions on options. Went in for oil change. While checking out the car after oil change, it was determined that the starter was bad and about to fail. Options were presented, and oil change. While checking out the car after oil change, it was determined that the starter was bad and about to fail. Options were presented, and the used car manager suggested that I look at trading my car in for a new one. He gave me an estimate for my existing car, which I felt was reasonable. I drove a couple of new cars, and settled in on the Civic LX model which I purchased. I bought my existing Honda from Chris Bascom and comany. I felt that I could trust the dealership - as I have had good service. More
I've bought numerous cars and I've only had 2 I've bought numerous cars and I've only had 2 experiences that were good...counting this one. I have to say that this buying experience was very g I've bought numerous cars and I've only had 2 experiences that were good...counting this one. I have to say that this buying experience was very good. Doing my homework before hand helped but also due to my sales person (Thomas Krsak and Dusty). We have a mechanic in the family so didn't need extended warranty. Normally their is so much stress when you enter that financial office...there was none at Honda of Lake Jackson. I got a good price for my trade in and a good price for my new car which I absolutely love!! Thankfully Dusty sync my phone with the bluetooth. I even received an email from the dealership to help with learning options. I would definitely recommend Honda of Lake Jackson. They are an hour away from where I live but worth it! Ask for Thomas! More